> Markdown version of [/jobs/ext/2580613-it-systems-support-specialist](https://www.wearedevelopers.com/jobs/ext/2580613-it-systems-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Systems Support Specialist - **Company:** Rural Health Resources Of Jackson Co., Inc. - **Location:** Holton, KS, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Microsoft Outlook, Dynamic Host Configuration Protocol, Disaster Recovery, Domain Name System (DNS), Virtual Private Networks (VPN), Network Security, Windows Servers, Networking Basics, Networking Cables, Network Monitoring, Microsoft SharePoint, Data Streaming, TCP/IP, Backup and Restore, Windows Desktop, Wi-Fi Technology, Network Routers, Office365, Tablet Computers, Electronic Medical Records, Firewalls (Computer Science), Microsoft InTune, Computer Equipment, Information Technology, Laptops, Network Server, Server Operating Systems & Platforms, User Accounts - **Published:** August 5, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0c162c8b55694761 ## About the Role * Associate degree in Information Technology, Computer Science, or related field or equivalent experience. * 2+ years of experience in IT support or systems administration (healthcare experience preferred). * Working knowledge of: + Windows desktop and server environments + Active Directory and Group Policy + PC hardware troubleshooting + Basic networking concepts (TCP/IP, DNS, DHCP) * Strong customer service and communication skills. * Ability to work independently and prioritize tasks in a small-team environment., * Experience with Microsoft 365 administration. * Experience with SharePoint (site permissions, document libraries). * Experience with Microsoft Intune / endpoint management. * Familiarity with RMM tools. * Experience with backup and disaster recovery systems. * Knowledge of firewalls and network security. * Experience working in a healthcare or regulated environment., * Ability to lift and move IT equipment (up to 50 lbs). * Ability to run network cabling and work in equipment rooms. * Occasional after-hours or emergency support may be required. ## Description The IT Systems Support Specialist provides on-site, hands-on technical support and manages core IT infrastructure for a small Critical Access Hospital. This role supports clinical and business operations by maintaining end-user devices, networks, servers, security systems, and Microsoft 365. The ideal candidate is a versatile, service-oriented professional comfortable working across multiple IT domains in a healthcare setting., * Install, configure, maintain, and troubleshoot PCs, laptops, printers, faxes, scanners, label printers, tablets, phones, TVs, etc. * Provide technical support for organizational staff, including clinical and administrative users. * Document support requests and resolutions in a help desk system. * Manage user accounts, permissions, and access using Active Directory and Group Policy. * Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. * Assist with device enrollment and management using Microsoft Intune., * Perform basic network administration, including switch management and Wi-Fi troubleshooting. * Install and maintain network cabling, wall drops, patch panels, and equipment racks. * Assist with firewall, router, and VPN configuration and troubleshooting. * Monitor network performance and respond to connectivity issues., * Assist with support of EHR (electronic health record) systems and other healthcare-related support systems (medication dispensing system, telemetry, telemedicine). * Assist in maintaining on-prem and/or virtual servers (Windows Server). * Support system installations, patching, updates, and routine maintenance. * Assist with backup systems, disaster recovery (DR) processes, and restore testing. * Monitor systems using Remote Monitoring and Management (RMM) tools. Security & Compliance * Follow hospital IT security policies and healthcare compliance requirements (HIPAA). * Assist with endpoint protection, patch compliance, and access control. * Identify and escalate potential security incidents or vulnerabilities. Operations & Other Duties * Document systems, configurations, procedures, and troubleshooting steps. * Coordinate with vendors and managed service providers as needed. * Support after-hours or on-call responsibilities as required. * Perform other IT-related duties as assigned to support hospital & clinic operations., * Ability to monitor interface status, identify errors, and coordinate troubleshooting with vendors * Familiarity with data flow between EHR, lab, radiology, and third-party systems ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [Debunking the Top 10 Myths about Web 3](https://www.wearedevelopers.com/videos/634-debunking-the-top-10-myths-about-web-3) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)