> Markdown version of [/jobs/ext/2581107-pc-support-technician](https://www.wearedevelopers.com/jobs/ext/2581107-pc-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# PC Support Technician

- **Company:** Maingear, Inc.
- **Location:** Warren, NJ, United States (Remote available)
- **Salary:** $41,600.0
- **Contract:** Permanent contract
- **Skills:** Remote Access Technology, Remote Desktop Services, Software Engineering, Computer Equipment
- **Published:** August 9, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9b048fa61e20e6b6

## About the Role

* 1+ years of experience in technical support or PC repair.
 * Strong knowledge of PC hardware components and configuration.
 * Familiarity with Windows operating systems and common software issues.
 * Excellent verbal and written communication skills.
 * Comfortable working with customers directly and guiding them step-by-step.
 * Ability to multitask and manage time effectively in a fast-paced environment.

Preferred:

 * PC assembly experience
 * Familiarity with gaming systems and enthusiast-grade PC hardware
 * CompTIA A+ certification or similar is a plus.
 * PC gaming enthusiast, * PC troubleshooting: 1 year (Required)

Language:

 * English (Required)

## Description

As a PC Support Technician, you will be the first point of contact for our customers when they need help with their systems. You'll troubleshoot a wide range of technical issues and provide clear, professional support through phone, email, and remote access. This is an exciting opportunity to work hands-on with cutting-edge hardware and support a community that values excellence., * Provide first-level technical support to customers via phone, email, and remote desktop tools.

 * Troubleshoot hardware and software issues on custom-built desktops and laptops.
 * Assist customers with setup and unboxing
 * Assist customers with system updates, OS restores, and part replacements.
 * Document support cases thoroughly and escalate/collaborate with other team members when necessary.
 * Communicate technical solutions clearly to non-technical users.
 * Maintain high levels of customer satisfaction through effective and empathetic communication.
 * Collaborate with engineering and production teams to resolve recurring technical issues.


## Related Videos

- [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team)
- [Contract Testing with MCP: Building Self-Describing, Self-Testing APIs](https://www.wearedevelopers.com/videos/100040-contract-testing-with-mcp-building-self-describing-self-testing-apis)
- [Headless Flipper - embeddable mobile devtools for your CI and beyond](https://www.wearedevelopers.com/videos/451-headless-flipper-embeddable-mobile-devtools-for-your-ci-and-beyond)
- [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers)
- [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company)
- [Winning talents through play - Corporate Gaming with AKEYI](https://www.wearedevelopers.com/videos/1062-winning-talents-through-play-corporate-gaming-with-akeyi)

## Related Articles

- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)
- [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers)
- [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)