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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Retirement Implementation Specialist (Conversion Plans) - **Company:** Gusto - **Location:** Denver, CO, United States - **Experience:** Experienced - **Salary:** $53,750.0 - $64,500.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Software as a Service, Collaborative Software, Salesforce.Com - **Published:** August 10, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0c7113ef03eb55d6 ## About the Role * 4+ years of total work experience with 3+ years in client-facing implementation, technical account management, or retirement plan administration; startup and/or financial services experience a plus * Proven ability to manage a large, active book of business involving complex, multi-step processes simultaneously * Deep knowledge in one or more of the following: SaaS, Operations, or Finance; retirement plan experience strongly preferred * Strong analytical skills and meticulous attention to detail, particularly around data accuracy and reconciliation * Proficiency with Salesforce and comfort working across case management and collaboration tools in a fast-paced environment * Strong communication skills across email, phone, and video with a client-first mindset * RPS or CRPS designation a plus, or active pursuit of either; familiarity with ERISA requirements, payroll systems, bundled vs. unbundled providers, or Safe Harbor compliance is a plus Our cash compensation amount for this role is $53,750/yearly to $64,500/yearly in Denver. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. ## Description The Conversion Specialist manages the onboarding experience for 401(k) plans transferring an existing plan to the Gusto 401k platform. This role oversees the full conversion lifecycle, from initial handoff through asset transfer, data reconciliation, and first contribution, ensuring accurate record keeping and a smooth transition for plan sponsors and administrators. The ideal candidate brings a strong understanding of retirement plan mechanics, meticulous attention to detail, and the confidence to guide employers through a complex, multi-step process. They work exclusively with plan sponsors and administrators and partner closely with Legal, Sales, and Operations to keep conversions on track and compliant. About the Team: The Conversion Onboarding team handles one of the most operationally complex moments in a client's journey: moving an existing retirement plan to a new provider. We combine operational rigor with a client-first approach, ensuring sponsors and administrators feel supported and informed at every step - and that assets are transferred accurately and on time. Here's what you'll do day-to-day: * Manage a dedicated book of business of 401(k) plan conversions from signing through completed asset transfer and first contribution * Work with plan sponsors and administrators to gather required documentation and ensure accurate data is submitted to support a smooth asset transfer and recordkeeping transition * Serve as the primary point of contact for plan sponsors and administrators via email, phone, and video, including inbound scheduling through Calendly * Guide employers through pre-ready task dashboards, proactively preventing stalls and keeping plans on track for their plan start date * Monitor and drive performance against key benchmarks including time to activation, time to ready, CSAT, and average response time * Partner closely with Operations and cross-functional teams including Sales and Legal to support asset transfers, client expectations, and complex plan changes * Use AI tools to streamline workflows, improve client communications, and increase efficiency across your book of business ## Related Videos - [Agentic DevOps: How AI-Powered Automation Transforms Software Delivery on GitHub and Azure](https://www.wearedevelopers.com/videos/1539-agentic-devops-how-ai-powered-automation-transforms-software-delivery-on-github-and-azure) - [Beyond the Hype: Building Trustworthy and Reliable LLM Applications with Guardrails](https://www.wearedevelopers.com/videos/1594-beyond-the-hype-building-trustworthy-and-reliable-llm-applications-with-guardrails) - [The Future of Knowledge Retention: AI-Driven HR Transformation](https://www.wearedevelopers.com/videos/100047-the-future-of-knowledge-retention-ai-driven-hr-transformation) - [Community Interview: angular.love](https://www.wearedevelopers.com/videos/686-community-interview-angular-love) - [Fleet Management - Reinvented](https://www.wearedevelopers.com/videos/473-fleet-management-reinvented) - [Beyond Paychecks: Designing Reward Systems for a Meaningful Employee Experience](https://www.wearedevelopers.com/videos/1777-beyond-paychecks-designing-reward-systems-for-a-meaningful-employee-experience) ## Related Articles - [How Web Developers Can Prepare For Retirement](https://www.wearedevelopers.com/magazine/75-how-web-developers-can-prepare-for-retirement) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Data Analyst Salary Austria](https://www.wearedevelopers.com/magazine/275-data-analyst-salary-austria) - [Data Analyst Salary in Switzerland](https://www.wearedevelopers.com/magazine/276-data-analyst-salary-in-switzerland) - [Software Developer Salary in Austria [2023]](https://www.wearedevelopers.com/magazine/213-software-developer-salary-in-austria-2023) - [Software Developer Salary in Switzerland [2023]](https://www.wearedevelopers.com/magazine/215-software-developer-salary-in-switzerland-2023)