> Markdown version of [/jobs/ext/2581761-field-service-tech-printer-copier-repair-southern-california](https://www.wearedevelopers.com/jobs/ext/2581761-field-service-tech-printer-copier-repair-southern-california). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Field Service Tech (printer/copier repair) - Southern California - **Company:** Peak Technologies - **Location:** Chino, CA, United States - **Experience:** Experienced - **Salary:** $56,160.0 - $62,400.0 - **Contract:** Permanent contract - **Skills:** Computer Literacy, Hardware Testing, Information Technology - **Published:** August 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=67268e9d99690559 ## About the Role * Associate degree, technical diploma, or post-secondary education in Electromechanical Technology, Electrical Engineering Technology, Electronics, Information Technology, or a related field preferred. * Equivalent combinations of education, technical training, and relevant experience will be considered. * 2-5 years of field service, equipment repair, technical support, electronics, IT, or related industry experience preferred. * Strong electro-mechanical troubleshooting and diagnostic skills. * Ability to read and interpret technical drawings, schematics, manuals, and operating procedures. * Strong computer proficiency, including Microsoft Windows applications and mobile service technologies. * Strong customer service, communication, organizational, and problem-solving skills. * Self-motivated with the ability to work independently and manage multiple priorities. * Bilingual (English/French) skills are considered an asset where applicable. * Valid driver's license with an acceptable driving record. * Ability to travel within assigned territories and work outside normal business hours as required. * Ability to lift up to 50 pounds and perform the physical requirements associated with field service work. TYPICAL PERFORMANCE TARGETS * SERVICE DELIVERY: Sustained, measured excellence in project & process delivery * COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement * INNOVATION: Step changed delivery in safety, quality, and/or cost ## Description Responsible for installing, maintaining, troubleshooting, repairing, and supporting customer equipment to ensure optimal performance and customer satisfaction. This role serves as a primary technical resource for customers, providing equipment support, training, and problem resolution while maintaining strong customer relationships. The position requires strong electro-mechanical troubleshooting skills, independent judgment, effective communication, and a commitment to operational excellence, safety, and continuous improvement., * Install, commission, maintain, troubleshoot, and repair customer equipment in accordance with company and manufacturer standards. * Perform preventative maintenance, inspections, and equipment testing to maximize performance and reliability. * Diagnose equipment issues and implement timely corrective actions to minimize customer downtime. * Assemble, configure, and prepare equipment for customer installation as required. * Provide technical support and troubleshooting assistance via phone, remote support, or onsite service. * Deliver customer training and equipment demonstrations to ensure proper operation and utilization. * Maintain proactive communication with customers regarding service status, estimated arrival times, and issue resolution. * Develop and maintain positive working relationships with customers, sales teams, and internal stakeholders. * Prepare repair quotations, service recommendations, and related documentation as needed. * Identify opportunities to promote service agreements, upgrades, replacement parts, and other service offerings. * Maintain accurate service records, time reporting, expense documentation, and other required administrative records. * Manage inventory, tools, service parts, and related assets in accordance with company policies. * Coordinate and prioritize service activities to meet customer and business requirements. * Participate in ongoing technical training and maintain current knowledge of supported products and technologies. * Comply with all safety policies and procedures and perform other duties or special projects as assigned., * Primary language used in daily operations is English or French, as applicable. Additional primary company languages include Spanish and Dutch. * Read and interpret documents, procedure manuals and various correspondence from both internal and external * Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization SUPERVISION * Role is not responsible for supervising direct or indirect reports DECISION MAKING + REASONING * Able to take accountability and responsibility for business target delivery and decision making WORKING RELATIONSHIPS * Peak Sales Order & Customer Service Teams * Peak Management Team PHYSICAL REQUIREMENTS Activity Amount of Time None Under 1/3 1/3 to 2/3 Over 2/3 Stand X Walk X Sit X Use hands to finger, handle, or feel X Reach with hands and arms X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Lift Up to 25lbs X Travel X ## Related Videos - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Tackling the Risks of AI - With AI](https://www.wearedevelopers.com/videos/1690-tackling-the-risks-of-ai-with-ai) - [WeAreDevelopers LIVE - Modern DevOps for IoT Devices and More](https://www.wearedevelopers.com/videos/1805-wearedevelopers-live-modern-devops-for-iot-devices-and-more) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) - [Fake or News: Coding on a Phone, Emotional Support Toasters, ChatGPT Weddings and more - Anselm Hannemann](https://www.wearedevelopers.com/videos/1790-fake-or-news-coding-on-a-phone-emotional-support-toasters-chatgpt-weddings-and-more-anselm-hannemann) - [Opening Keynote: Civic Coding, A Framework for Democratic Tech](https://www.wearedevelopers.com/videos/963-opening-keynote-civic-coding-a-framework-for-democratic-tech) ## Related Articles - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Best Companies to Work For in Paris: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/190-best-companies-to-work-for-in-paris-top-25-companies-in-2023) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Companies to Work For in France: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/189-best-companies-to-work-for-in-france-top-25-companies-in-2023) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)