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# Senior ServiceNow UX/UI Designer

- **Company:** Cognizant Technology Solutions Corporation
- **Location:** Topeka, KS, United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Adobe InDesign, Human-Computer Interaction, Mobile Application Software, Website Wireframe, User Administration, Servicenow
- **Published:** August 4, 2026
- **Apply:** https://www.kansasworks.com/jobs/13630770

## About the Role

+ Bachelor's degree in Design, Human-Computer Interaction, User Experience, Graphic Design, or a related field, or equivalent experience.

 + 4+ years of experience designing user experiences and interfaces for web and mobile applications.

 + Strong portfo

## Description

As a Senior ServiceNow UX/UI Designer , you will make an impact by designing intuitive, user-centered digital experiences that drive engagement, adoption, and business value. You will be a valued member of our ServiceNow Experience Design team and work collaboratively with clients, stakeholders, developers, and cross-functional teams to create innovative solutions that enhance the employee and customer experience.

In this role, you will:

 + Lead user research, discovery workshops, and stakeholder engagements to understand user needs, business objectives, and experience challenges.

 + Define and communicate UX strategy, design vision, and experience principles that align with client goals and digital transformation initiatives.

 + Create user flows, wireframes, prototypes, mockups, and interactive designs that deliver seamless experiences across web and mobile platforms.

 + Partner closely with development teams to ensure design solutions are implemented effectively and aligned with ServiceNow best practices.

 + Analyze user feedback, usability findings, and performance metrics to continuously improve experiences and drive adoption.

 + Facilitate design workshops and present recommendations to business stakeholders, project teams, and executive leadership.

 + Serve as a design lead on client engagements, providing mentorship and guidance to designers and project team members.

 + Contribute to pre-sales activities, solution strategy discussions, and thought leadership initiatives as a UX/UI subject matter expert.

Work model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States . Regardless of your working arrangement, we support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting and may change based on project, business, or client requirements. We will always be clear about role expectations.


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