> Markdown version of [/jobs/ext/2585610-ops-support-senior-manager](https://www.wearedevelopers.com/jobs/ext/2585610-ops-support-senior-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Ops Support-Senior Manager - **Company:** Verizon Communications Inc. - **Location:** Rolling Meadows, IL, United States (Remote available) - **Experience:** Expert - **Salary:** $108,000.0 - $188,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Artificial Intelligence, Microsoft Office, Microsoft PowerPoint, Computer Network Operations - **Published:** August 27, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/88162511/1 ## About the Role You are the type of person who sees a problem and gets it fixed no matter what. You enjoy working through complex, multi-functional issues towards a groundbreaking solution. You're great at being detail oriented and thrive under the challenge of a deadline, but are also willing to be flexible when the situation is right. You are able to negotiate effectively at all levels of the organization and influence decisions that yield the best results for our company., * Bachelor's degree or four or more years of work experience. * Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. * Five or more years of relevant experience in retail or business sales * Experience applying AI solutions to streamline operational workflows * Willingness to travel up to approximately 50% of the time. Even better if you have one or more of the following: * A degree. * Ten or more years of technology experience or Global Network Operations experience. * Experience with design and delivery of executive-level communications and successful project management. * Knowledge of MS Suite (Excel, Word, PowerPoint). * Ability to drive business-critical initiatives to completion. * Ability to effectively influence beyond position and scope. * Excellent collaboration skills and ability to work efficiently in a team environment. * Experience in Global Provisioning and service assurance, and Field Operations and Network Engineering. ## Description This role will work with leadership and key partners on behalf of the Vice President and will provide executive-level support, planning, analysis, and presentation development to ensure strategic business plans are successfully articulated and communicated at the highest levels of the company. You will build and maintain executive level presentations. * Providing communication and support to the region for critical topics. * Maintaining relationships with key partners, Network leadership and executive team members. * Coordinating executive site visits/town hall meetings. * Serving as a liaison to SVP & Corporate Communications staff. * Driving transformation through the development and implementation of a strategic culture program to ensure a high degree of employee engagement and satisfaction. * Monitoring and analyzing survey results and leading the development and governance of related action plans. * Crafting and executing a comprehensive communications plan that ensures company strategies and goals are understood at all levels. * Developing and running an employee executive recognition program., Where you'll be workingIn this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. 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