> Markdown version of [/jobs/ext/2585651-mobile-device-support-26-19149](https://www.wearedevelopers.com/jobs/ext/2585651-mobile-device-support-26-19149). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Mobile Device Support - # 26-19149

- **Company:** US Tech Solutions, Inc.
- **Location:** Orlando, FL, United States
- **Salary:** $43,680.0 - $45,760.0
- **Contract:** Temporary contract
- **Skills:** Cyber Security, Information Technology Operations, Mobile Application Software, Microsoft Office, Information Technology
- **Published:** August 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=97555e32f1008c48

## About the Role

* Interest or experience in IT operations, end-user support, or enterprise IT environments.
 * Excellent written and verbal communication skills, including presentation skills.
 * Experience with iOS platforms (preferred).
 * Experience with Microsoft Office 365 and related applications (preferred).
 * Familiarity with cybersecurity concepts (preferred)., * Strong written and verbal communication skills, with the ability to present information clearly to both technical and non-technical audiences.
 * Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
 * Self-motivated, detail-oriented, and comfortable working independently as well as collaboratively.
 * Ability to communicate effectively with all levels of the organization, from senior management to individual contributors.

Education:

 * Associate degree

## Description

* Work directly with end users within the region to communicate changes and impacts to their IT environment.
 * Partner with vendors on service contracts to ensure optimal solutions for customers.
 * Provide troubleshooting support for mobile devices and mobile applications.
 * Develop user guides and instructions for customer-specific application configurations and setup.
 * Coordinate updates and upgrades for mobile devices with customers., * Record and document all new processes and procedures within the service scope, and update existing documentation to ensure clarity and consistency for coworkers.
 * Support change and release processes for the implementation of IT systems.
 * Produce reports and perform clean-up activities, including canceling mobile lines showing zero usage and cross-charging business areas that fail to return devices from departing employees.
 * Manage decommissioning and shipping of devices to remarketing partners.
 * Generate and present results of clean-up efforts to the customer supervisor.
 * Ensure compliance with guidelines outlined in the Mobile Policy by business users.


## Related Videos

- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats)
- [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post)
- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [DevSecOps: Injecting Security into Mobile CI/CD Pipelines](https://www.wearedevelopers.com/videos/273-devsecops-injecting-security-into-mobile-ci-cd-pipelines)
- [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large)

## Related Articles

- [Dev Digest 191: Malware interviews, EU ❤️ Open Source and Skilled Agents](https://www.wearedevelopers.com/magazine/645-dev-digest-191-malware-interviews-eu-open-source-and-skilled-agents)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Cross Platform Mobile Development Frameworks to Use in 2025](https://www.wearedevelopers.com/magazine/404-cross-platform-mobile-development-frameworks-to-use-in-2025)
- [Dev Digest 119 - ❤️ === ❤️](https://www.wearedevelopers.com/magazine/454-dev-digest-119)