> Markdown version of [/jobs/ext/2586671-social-media-associate-costar-group-arlington-va](https://www.wearedevelopers.com/jobs/ext/2586671-social-media-associate-costar-group-arlington-va). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Social Media Associate - CoStar Group - Arlington, VA - **Company:** CoStar Realty Information Inc. - **Location:** Arlington, VA, United States - **Salary:** $63,000.0 - $85,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Asana, Microsoft Outlook, Microsoft PowerPoint, Performance Monitor - **Published:** August 19, 2026 - **Apply:** https://costar.wd1.myworkdayjobs.com/CoStarCareers/job/US-VA-Arlington/Social-Media-Associate---CoStar-Group---Arlington--VA_R39618 ## About the Role * Bachelor's degree in Marketing, Communications, Journalism, Public Relations, Sociology, Psychology, English, or a related field, from an accredited, not-for-profit, in person, University or College. * 2+ years of experience in social media, public relations, customer service, communications, or related fields. * 1+ years of experience with Sprout Social or a similar monitoring/reporting tool. * Strong organizational and time-management skills, with the ability to manage multiple concurrent workflows. * Strong analytical, written, and verbal communication skills, with a customer-centric approach to engagement. * Exceptional attention to detail and commitment to accuracy. Preferred Qualifications and Skills * Ability to think strategically and act proactively in ambiguous situations. * Flexibility and adaptability in a fast-changing social media environment. * Composure and resilience when engaging with challenging or critical public feedback. * Demonstrated curiosity and commitment to continued learning and professional development. * Proficiency with Microsoft Outlook, Teams, Word, PowerPoint, and Excel. * Experience with Asana or similar project management tools a plus. * Ability to read and write in Spanish and/or French a plus. ## Description The Social Media Associate owns social media community management, listening, and performance reporting for CoStar Group and CoStar. This role protects and enhances brand reputation, strengthens customer relationships, and generates the insights that power organic content, boosting (paid social), and employee advocacy strategy across the parent company and flagship product. Responsibilities Community Management: * Monitor and engage with CoStar Group and CoStar's social media communities across platforms daily, including comments, DMs, mentions and tags. * Implement strategies to grow and nurture online audience engagement that reinforce our brand voice. * Respond to community inquiries and feedback promptly and professionally, proactively identifying opportunities for deeper engagement. * Escalate product- or service-related questions to the appropriate internal stakeholders and track resolution. * Monitor daily media coverage and translate relevant coverage into timely social media engagement or content opportunities. * Support and help refine the team's social media moderation and crisis management protocols. * Strategically follow employee advocates, clients, prospects, and community partners. * Monitor compliance with social media guidelines and escalate brand risk as needed. Social Listening: * Monitor social media conversations to surface decision-ready insights for marketing, sales, product, HR, and analytics teams. * Build and maintain listening queries, refining them regularly to ensure accurate, high-signal data capture. * Partner with social media and analytics teams to connect listening insights to strategic content feedback loops. Reporting and Insights: * Track and analyze community engagement and listening metrics, delivering insights to improve strategy. * Monitor organic social media content performance and surface recommendations for optimization. * Reconcile and analyze boosting (paid social) campaign performance and audience data to inform optimizations. * Organize Employee Advocacy users into teams and groups to streamline reporting. * Measure employee advocacy program effectiveness and recommend improvements to reach and participation. * Develop and drive consistent reporting cadence: weekly team chat standups, monthly management reports, and quarterly business reviews. Cross-Functional Collaboration * Proactively monitor and share platform updates and emerging social media trends to ensure social media community management, social listening, and reporting strategies remain aligned with current best practices. * Support social media team with organic social, boosting (paid social), and employee advocacy surges and coverage as needed. ## Related Videos - [Personal Branding for Top HR Professionals](https://www.wearedevelopers.com/videos/1471-personal-branding-for-top-hr-professionals) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [A Founder's Journey : From Startup Chaos to Purposeful Growth](https://www.wearedevelopers.com/videos/1926-a-founder-s-journey-from-startup-chaos-to-purposeful-growth) - [The impact of a personal brand on a Recruiter's career](https://www.wearedevelopers.com/videos/1053-the-impact-of-a-personal-brand-on-a-recruiter-s-career) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) ## Related Articles - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026) - [13 AI Tools You Have to Try](https://www.wearedevelopers.com/magazine/219-13-ai-tools-you-have-to-try) - [A call for Guest Writers for the WeAreDevelopers Magazine](https://www.wearedevelopers.com/magazine/648-a-call-for-guest-writers-for-the-wearedevelopers-magazine)