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# ThingWorx Manufacturing Applications Support Specialist

- **Company:** Capgemini
- **Location:** Southfield, MI, United States
- **Salary:** $70,000.0 - $150,000.0
- **Contract:** Permanent contract
- **Skills:** Data Validation, Microsoft SQL Server, Single Sign-On, Software Security, Servicenow
- **Published:** August 18, 2026
- **Apply:** https://dejobs.org/x/x/834748F5694442FDBAFAFB2B7298CF9B/job/

## About the Role

* Experience supporting MES applications in manufacturing or regulated production environments.
 * Hands-on experience with PTC ThingWorx / Velotic ThingWorx and shop-floor systems.
 * Strong Microsoft SQL Server troubleshooting and data validation skills.
 * Knowledge of SSO, SSL certificates, secure application connectivity, and OT networking.
 * Experience with ServiceNow, ITSM processes, incident management, problem management, change management, SLA tracking, and ITIL support standards.

.

Your Skills and Experience:

 * Experience supporting MES applications in manufacturing or regulated production environments.

 * Hands-on experience with PTC ThingWorx / Velotic ThingWorx and shop-floor systems.

 * Strong Microsoft SQL Server troubleshooting and data validation skills.

 * Knowledge of SSO, SSL certificates, secure application connectivity, and OT networking.

 * Experience with ServiceNow, ITSM processes, incident management, problem management, change management, SLA tracking, and ITIL support standards.

## Description

The role will provide L2/L3 production support, monitoring, administration, and incident resolution for MES applications built on the PTC/Velotic ThingWorx platform, including CWC, AMU, and RTPPM. The position requires strong shop-floor application support, ITSM discipline, and coordination across IT, OT, business, and vendor teams.


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