> Markdown version of [/jobs/ext/2588498-special-system-support](https://www.wearedevelopers.com/jobs/ext/2588498-special-system-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Special System Support

- **Company:** Skywest, Inc.
- **Location:** St. George, UT, United States
- **Contract:** Permanent contract
- **Skills:** Software Applications, Computer Networks, Desktop Computing, Microsoft Office
- **Published:** August 21, 2026
- **Apply:** https://dejobs.org/x/x/5CD6825FF84747B985B8537F15612B93/job/

## About the Role

* Excellent telephone and people skills
 * Excellent written communication skills
 * Willingness and patience to assist computer users of all technical abilities
 * Good general understanding of telephone systems, personal computers, computer network, printers, peripheral equipment, and application software
 * Ability to configure, repair, and troubleshoot company-issued, printers, and related equipment
 * Strong knowledge of Microsoft Windows and Microsoft Office applications
 * Ability to multi-task and properly prioritize problems and projects
 * Ability to work early morning hours and weekend hours as assigned
 * Ability to respond to and escalate critical event information during after-hours
 * Ability to work extended workday and holiday schedules as assigned

Physical and Other Requirements

 * Ability to sit and work at a computer for extended periods
 * Ability to lift and move items weighing up to 50 pounds, with or without reasonable accommodation.
 * This is not a Department of Transportation safety-sensitive position

## Description

* Field incoming calls, chats, and IT requests
 * Resolve issues without escalation to level 2 support teams as much as possible
 * Research technical problems and provide solutions to end-users
 * Provide training and recommendations to computer users to enhance independence
 * Install, configure, and repair company-issued, printers, scanners, and peripheral equipment
 * Install and configure PC operating systems and desktop application software
 * Process requests for new system access and remove access for terminated personnel
 * Other duties as assigned


## Related Videos

- [WebAssembly Revolution: Elevating JavaScript's Reach and Performance](https://www.wearedevelopers.com/videos/1149-webassembly-revolution-elevating-javascript-s-reach-and-performance)
- [Distributed search under the hood](https://www.wearedevelopers.com/videos/256-distributed-search-under-the-hood)
- [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider)
- [Crew Management System for Airlines: Plan duties for pilots & flight attendants worldwide](https://www.wearedevelopers.com/videos/1444-crew-management-system-for-airlines-plan-duties-for-pilots-flight-attendants-worldwide)
- [Trends, Challenges and Best Practices for AI at the Edge](https://www.wearedevelopers.com/videos/630-trends-challenges-and-best-practices-for-ai-at-the-edge)
- [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky)

## Related Articles

- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [Software Developer Salary in Switzerland [2023]](https://www.wearedevelopers.com/magazine/215-software-developer-salary-in-switzerland-2023)
- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)
- [Swiss Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/323-swiss-business-culture-and-etiquette)
- [Data Analyst Salary in Switzerland](https://www.wearedevelopers.com/magazine/276-data-analyst-salary-in-switzerland)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)