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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior CRM Project Manager - **Company:** Wunderman Thompson - **Location:** Detroit, MI, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Agile Methodology, Data Analysis, Asana, JIRA, Microsoft Office, Microsoft PowerPoint, Figma, Data Management, Interactive Whiteboards - **Published:** August 2, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17789039?backUrl=%2Fcareer%2F17789039%2FSenior-Crm-Project-Manager-Michigan-Detroit ## About the Role * Experience:7+ years of Project Management experience, including 5+ years specifically managing enterprise digital marketing or CRM programs. * Cross-Functional Expertise:Proventrack recordof leading complex projects across creative, technology, and data capabilities while managing multiple high-profile initiatives at once. * Methodologies & Skills:Deepexpertisein project planning, dependency management, and hands-on experience with both Agile and Waterfall delivery frameworks. * Communication & Education:Exceptional client-facing communication skills, strong organizational discipline, and aBachelor'sdegree (or equivalent experience). Preferred Qualifications & Knowledge: * Industry Experience:Experience supporting enterprise clients in automotive, retail, or financial services. * Tool Proficiency:Hands-on experience with Jira, Monday.com, Salesforce Marketing Cloud, Figma, Miro, and the Microsoft Suite (Teams, Excel, PPTX, etc.). * Domain Expertise:A solid understanding of CRM lifecycle marketing, audience management, email deployment processes, personalization technologies, marketing analytics, and QA/deployment protocols. * Leadership Traits:A collaborative leadership style, sharp decision-making abilities, high attention to detail, a bias toward action, and a mindset focused on continuous improvement. A leader in personalized customer experiences ## Description MAP is seeking an experienced Senior Project Manager to lead the delivery of enterprise CRM marketing initiatives supporting our global automotive client. In this role, you will drive complex, cross-functional marketing programs from intake through deployment, managing multiple high-profile workstreams in a fast-paced environment. What will your day look like? As a Senior Project Manager, you will be the driving force behind end-to-end program delivery, ensuring projects move seamlessly from concept to launch. On a daily basis, you will: * Drive Program & Project Leadership:Own the lifecycle of multiple CRM workstreams.You'llbuild andmaintainintegrated project plans, track milestones and dependencies, lead daily standups, status meetings, launch readiness reviews, and retrospectives. * Manage Delivery & Launches:Coordinate simultaneous campaign launches across email, SMS, in-app messaging, and personalization initiatives.You'lloversee intake, resource planning, and quality gates to ensure flawlessly executed releases. * Proactively Solve Problems:MaintainRAID logs (Risks, Assumptions, Issues, Dependencies),identifyingpotential roadblocks early and escalating them with practical mitigation plans. * Lead Client Communications:Serve as a trusted delivery lead for client marketing stakeholders.You'lltranslate business needs into actionable project plans and provide executive-ready status updatesregardingschedules, risks, and decisions. * OptimizeProcesses:Champion delivery best practices. You will drive consistency in documentation and workflow execution, constantly looking for ways to improve operational efficiency, communication, and project visibility. Who are you going to work with? Youwon'tbe working in a silo-collaboration is at the heart of this role. You will sit at the intersection of strategy, execution, and client management, regularly partnering with: * Internal Capability Teams:You will work directly with Strategy, Creative, Technology, QA, Analytics, and Marketing Operations teams to align on deliverables, schedules, and technical execution. * Client Stakeholders:You will build strong relationships with client-side marketing leads and executive stakeholders, ensuring project timelines and scope stay aligned with their broader business priorities. * Leadership:You will partner alongside agency leadership to continuously refine project governance, process improvements, and delivery best practices. What do you bring to the table? We are looking for a highly organized, action-oriented leader with a calm-under-pressuredemeanorand strong executive presence. ## Related Videos - [A Founder's Journey : From Startup Chaos to Purposeful Growth](https://www.wearedevelopers.com/videos/1926-a-founder-s-journey-from-startup-chaos-to-purposeful-growth) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Boost Productivity with AI: Figma & Playwright MCP Workflows - Aris Markogiannakis](https://www.wearedevelopers.com/videos/1768-boost-productivity-with-ai-figma-playwright-mcp-workflows-aris-markogiannakis) - [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Should Tech Managers Be Developers First? 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