> Markdown version of [/jobs/ext/2589253-systems-administrator](https://www.wearedevelopers.com/jobs/ext/2589253-systems-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Administrator - **Company:** EMPOWERING TECHNOLOGY SOLUTIONS LLC - **Location:** Waterloo, IA, United States - **Salary:** $55,000.0 - $75,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Microsoft Azure, Backup Devices, Dynamic Host Configuration Protocol, Domain Name System (DNS), Hyper-V, Internet Protocol Security (IP SEC), Virtual Private Networks (VPN), Windows Servers, Routing, Azure Active Directory, Microsoft SharePoint, Time Tracking Software, Virtual Local Area Networks, Virtualization Technology, Wide Area Networks, Wi-Fi Technology, Document Enterprise Platform, Transport Layer Security, Firewalls (Computer Science), Microsoft InTune, Information Technology, Routing & Switching, Vmware - **Published:** August 24, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=7d9f637f72fda8fc ## About the Role * 3+ years of professional IT experience (MSP/managed IT strongly preferred). * Strong understanding of SMB infrastructure and modern work environments. * Excellent written and verbal communication skills; ability to explain technical issues to non-technical users. * Strong organization, time management, and ability to balance multiple priorities; comfortable with time tracking. * High accountability and follow-through (you verify, you close the loop, you don't pass uncertainty downstream). * Valid driver's license and reliable transportation for onsite client visits. * Ability to work in-person in Waterloo, IA, Monday-Friday 8-5 (local time). Preferred * MSP tools experience (examples): PSA/ticketing + documentation platforms (e.g., ConnectWise Manage, IT Glue), RMM tools, Microsoft tooling. * Experience in healthcare or government environments * Experience with common MSP technologies such as: * Microsoft 365 (Exchange, SharePoint/OneDrive), Entra ID (Azure AD), Intune, Conditional Access * Windows 10/11, Windows Server 2019/2022, AD, DNS/DHCP * VPNs (SSL/IPSec), firewalls, switching/routing, Wi-Fi * Virtualization (VMware/Hyper-V) and Azure-hosted environments * Backup/BCDR platforms (Axcient/Datto, Acronis) * Security tooling (Sophos and similar endpoint/email security platforms), * ConnectWise: 1 year (Preferred) * MSP: 1 year (Preferred) * System administration: 1 year (Required) * VPNs (SSL/IPSec), firewalls, switching/routing, Wi-Fi : 1 year (Preferred) * Windows 10/11, Windows Server 2019/2022, AD, DNS/DHCP : 1 year (Preferred) * VMware/Hyper-V and Azure-hosted environments: 1 year (Preferred) * Microsoft 365 (Exchange, SharePoint/OneDrive): 1 year (Preferred) * Entra ID (Azure AD), Intune, Conditional Access: 1 year (Preferred) * Technical Support: 3 years (Required) License/Certification: * Driver's License (Required) ## Description Empowering Technology Solutions (ETS) is hiring a Systems Administrator in Waterloo, Iowa. This is an onsite role at a customer location 100% of the time. While working from the client's office, you will spend roughly 60% of your time supporting that client's users and environment, and roughly 40% supporting other ETS customers remotely (from the client site). You will be a high-trust representative of ETS-professional, calm, and accountable. This role is ideal for a Systems Administrator who can handle hands-on support, think in systems, and deliver clarity: solve the issue, communicate well, and reduce recurrence. What You'll Do * Provide expert technical support across a broad range of technologies: hardware, software, Microsoft 365, identity, networking, backups, and security tooling. * Troubleshoot and resolve escalated service issues remotely and onsite; communicate clearly with customers throughout. * Administer and improve SMB environments (Windows Server, AD/Entra ID, DNS/DHCP, Microsoft 365, Intune). * Support network and firewall environments (WAN/LAN, VLANs, VPNs, routing/switching fundamentals, Wi-Fi). * Assist with implementing technical solutions and improvements (standardization, monitoring, prevention work, lifecycle upgrades). * Document work thoroughly (ticket notes, environment details, runbooks/KB updates) so the next interaction is faster and cleaner. * Collaborate with service leadership, Service Delivery Coordinators, and project resources to ensure smooth handoffs and strong customer outcomes. ## Related Videos - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)