> Markdown version of [/jobs/ext/2589629-membership-service-associate-front-desk-staff-riverchase-ymca](https://www.wearedevelopers.com/jobs/ext/2589629-membership-service-associate-front-desk-staff-riverchase-ymca). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Membership Service Associate (Front Desk Staff) - RiverChase YMCA

- **Company:** GATEWAY REGION YMCA
- **Location:** Fenton, MO, United States
- **Salary:** $31,200.0 - $35,360.0
- **Contract:** Permanent contract
- **Skills:** Computer Literacy, Human Resources Information System (HRIS)
- **Published:** August 2, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7b482b9048e7f245

## About the Role

* High school diploma and or GED required
 * Excellent interpersonal and problem solving skills.
 * Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
 * Previous customer service, sales or related experience.
 * Basic knowledge of computers.

## Description

* Partner with the branch management team to implement membership policies (SOP's) and all systems that support branch membership, program and marketing objectives.
 * Enter membership and program registration data into HRIS operating system
 * Greet and engage with members and ensure all guests and program participants have been verified in Raptor before entering branch.
 * Process all HRIS operating system transactions with accuracy and perform daily close out and drawer count
 * Participate and recruit participants for member challenges also known as member visit drivers.
 * Suggest procedures or standards to improve efficiency and productivity at the Welcome Center.
 * Ensures established processes for touring and following up with membership inquiries are followed.
 * Assist with the attainment of membership department strategic plan goals.
 * Provide feedback and offer solutions regarding gaps in service and/or member concerns.
 * Work continually towards self-development to stay current on customer service, sales, and "Leader" procedures & practices.
 * Respond to member and guest inquiries and problem solve via phone or in person using Listen First skills
 * Effectively handle conflict and member complaints, with the support of the center Membership Director
 * Performs all other duties as assigned.


## Related Videos

- [Tackling the Risks of AI - With AI](https://www.wearedevelopers.com/videos/1690-tackling-the-risks-of-ai-with-ai)
- [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around)
- [Building APIs for Agents vs Systems. Is MCP the answer?](https://www.wearedevelopers.com/videos/100291-building-apis-for-agents-vs-systems-is-mcp-the-answer)
- [How One Developer Built the Back Office for 10 Million Companies](https://www.wearedevelopers.com/videos/100082-how-one-developer-built-the-back-office-for-10-million-companies)

## Related Articles

- [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers)
- [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany)
- [React Developer Salary [2023]](https://www.wearedevelopers.com/magazine/198-react-developer-salary-2023)
- [Basic And Advanced Networking in Dart and Flutter](https://www.wearedevelopers.com/magazine/112-basic-and-advanced-networking-in-dart-and-flutter)
- [Frontend Developer Salary in South Africa](https://www.wearedevelopers.com/magazine/234-frontend-developer-salary-in-south-africa)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)