> Markdown version of [/jobs/ext/2589642-networking-and-it-technician](https://www.wearedevelopers.com/jobs/ext/2589642-networking-and-it-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Networking and IT Technician - **Company:** Rufus Enterprises LLC - **Location:** Ellensburg, WA, United States - **Experience:** Experienced - **Salary:** $52,000.0 - $83,200.0 - **Contract:** Permanent contract - **Skills:** Networking Hardware, Windows Servers, Wi-Fi Technology, Computer Networking Systems, Firewalls (Computer Science), Information Technology - **Published:** August 2, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=8baee55dad9a871d ## About the Role * Customer service experience: Ability to communicate quickly, concisely and professionally to clients regarding their technology options. * Proficiency in Microsoft Office programs, touch typing skills. * Excellent business communication written and verbal. * Networking Infrastructure (firewalls, switches, wifi.) * PC and Mac troubleshooting skills. * Windows Server technology. * Methodical approach to technical problems. * Team player: Promotes cooperation and mutual support to achieve goals. Shares information when helping and gets help when needed. * Sees tasks through to completion in a timely manner. * Manages time effectively and prioritizes. * Valid driver's license, and good driving record. * Ability and willingness to follow procedures and document work. * Accepts responsibility for quality of work, results, and customer perception. * Willingness and ability to spend some hours each week doing after-hours maintenance. * Adaptable and Flexible: Adapts approach and methods to achieve needed results for the customer. Recovers quickly from setbacks and finds alternatives. * Knowledge and experience in structured cabling is a big plus in your favor., * IT Help desk: 2 years (Preferred) * Customer service: 2 years (Preferred) ## Description * Outgoing, personable, willing and able to handle challenging technical and client situations. * Great with people and great with tackling IT problems. * Always making the effort to up your game. Learn from experiences and refine and improve your approach. * Willing to tackle new and challenging projects and technical areas. * Take initiative to develop and maintain your expertise as technology changes. * Courageous and ambitious. * Take initiative to check and correct observed shortcomings in our processes and procedures. * Reliable - you can be counted on. Effect of personal issues on work performance is minimal., * Work as part of a team to support the IT systems for end-user clients. * Day-to-day helpdesk queries. * Technology migrations and upgrades. * Documentation and communication with clients. * Updates and other maintenance checklist items for workstations, servers, and network appliances. * Troubleshooting, maintenance and repairs. * Full time, 40 hours per week with mixed schedule: Core M-F 8AM-5PM with time off given in exchange for hours worked for after-hours maintenance work on customer IT systems that cannot be shut down during the business day. Technicians also take turns with the on-call phone. ## Related Videos - [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia) - [Smart, Connected, Unexpected: The Wild Side of IoT and AI](https://www.wearedevelopers.com/videos/1113-smart-connected-unexpected-the-wild-side-of-iot-and-ai) - [This Is Not Your Father's .NET](https://www.wearedevelopers.com/videos/967-this-is-not-your-father-s-net) - [How to Navigate Professional Relationships in the Tech Industry](https://www.wearedevelopers.com/videos/1276-how-to-navigate-professional-relationships-in-the-tech-industry) - [Introducing Digital Samba Embedded Video Conferencing API MCP Server](https://www.wearedevelopers.com/videos/1640-introducing-digital-samba-embedded-video-conferencing-api-mcp-server) - [Optimizing Your App for Success: Tips and Techniques for managing slow devices](https://www.wearedevelopers.com/videos/655-optimizing-your-app-for-success-tips-and-techniques-for-managing-slow-devices) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [What Should be Included in Your Programming Resume to Highlight Your Skills](https://www.wearedevelopers.com/magazine/142-what-should-be-included-in-your-programming-resume-to-highlight-your-skills) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)