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# Technical Account Consultant (Platform & Data)

- **Company:** CO-RIPPLING LLC
- **Location:** United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Spreadsheets, Software as a Service, Pivot Tables, Data Management
- **Published:** August 2, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=cb7d68ebf6035c56

## About the Role

* 3+ years of SaaS experience in customer success, consulting, implementation, or support
 * Preferred: 2+ years of experience with building reports, working with data, and enabling customers with reporting needs.
 * Passion for helping customers and colleagues
 * Ruthless prioritization and time management
 * Master project & task manager - you never drop the ball
 * Ability to explain complex scenarios in simple, clear written or verbal communications
 * Strong attention to detail and ability to solve complex, interdependent problems
 * Interest in actively working with product and engineering teams

## Description

You are the "reporting and data master" for Rippling's customers.

You could expertly build and understand all data sets within reports, delve deeply into consulting on processes, work so proficiently in spreadsheets that you can build pivot tables in your sleep. You can provide insights on best practices for data management, advocate thoughtfully for your customers' data needs, or build trusted relationships with customer administrators. If this sounds like a good time, great - you'll need to do all of that each day!, * Project Manage - Work with a variety of teams internally and externally to execute on each project engagement and help customers optimize their use of Rippling

 * Drive adoption - Drive customer adoption of key features and consult with them on best practices to incorporate Rippling into their workflows
 * Offer white-glove service - Ensure customers feel supported and engaged through attentive, personalize guidance and product enablement
 * Become a product expert - You'll be a go-to resource for both customers and coworkers by your 90th day at Rippling


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