> Markdown version of [/jobs/ext/2590071-business-process-and-operations-analyst-national-telecommunications-and-information-administration](https://www.wearedevelopers.com/jobs/ext/2590071-business-process-and-operations-analyst-national-telecommunications-and-information-administration). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Business Process and Operations Analyst - National Telecommunications and Information Administration - **Company:** Aspetto, Inc. - **Location:** United States (Remote available) - **Salary:** $90,000.0 - $135,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Data Analysis, Business Intelligence Development, Collaborative Software, Power BI, Microsoft SharePoint, Tableau (Software), Workflow Management Systems, Information Technology, Data Analytics, Tools for Reporting, Servicenow - **Published:** August 24, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e53fdaa591be12ab ## About the Role * Demonstrated experience in business process analysis, workflow analysis, process improvement, and process documentation. * Experience developing standard operating procedures (SOPs) and supporting operational modernization and continuous improvement initiatives. * Experience supporting operational reporting, analytics, and dashboard development. * Ability to prepare clear, concise, and accurate reports with transparent methodology and consistent formats. * Ability to comply with the highest standards of professional conduct, exhibit strong ethical behavior, and maintain confidentiality. * Ability to work effectively in a team environment and adapt to evolving project needs. * Excellent communication skills and the ability to engage effectively with stakeholders. * Ability to hold or obtain any necessary security clearances or certifications as required by the project. Required Education Bachelor's degree in Business Administration, Management, or a related field. Required Clearance Level Valid Public Trust., * Do you have a Bachelor's degree in Business Administration, Management, or a related field? ## Description The National Telecommunications and Information Administration (NTIA) is an agency within the U.S. Department of Commerce responsible for advising the President on telecommunications and information policy matters, including expanding broadband access and adoption, managing Federal spectrum use, advancing telecommunications innovation, supporting public safety communications, and promoting policies that support the growth of the digital economy. This position supports NTIA's Office of Policy Coordination and Management (OPCM), which provides enterprise mission enablement support services across NTIA, including financial management, budget execution, strategic planning, human resources coordination, information technology operational coordination, acquisitions support, administrative operations, facilities and property management, reporting support, process improvement initiatives, workforce support, and enterprise operational coordination. OPCM operates in a dynamic environment that requires agile operational support capable of adapting to changing mission priorities, executive direction, emerging issues, workload fluctuations, and evolving organizational requirements. The Business Process and Operations Analyst supports operational modernization, workflow improvement, process coordination, and continuous improvement initiatives supporting enterprise operational effectiveness across NTIA. The position also supports data analytics, reporting, and dashboard activities and operational coordination across multiple functional task areas, contributing to streamlined operational processes, workflow modernization, and improved organizational efficiency. Roles and Responsibilities * Perform workflow analysis and process improvement support to streamline operational processes and improve organizational efficiency. * Develop standard operating procedures (SOPs) and process documentation. * Support operational modernization initiatives and continuous improvement activities. * Support business process coordination activities across enterprise operations. * Support dashboard development and operational reporting, including Power BI and Tableau reporting support, to improve executive visibility into operational priorities, reporting metrics, and workload tracking. * Support workflow and operational metrics, operational analytics, and executive reporting activities supporting organizational decision-making. * Support data calls and reporting coordination as tasked. * Support operational coordination activities that may involve Government platforms, collaboration tools, workflow management tools, and reporting applications, including SharePoint, Microsoft 365, Tableau, Power BI, and ServiceNow. * Prepare reports and analyses that are clear, concise, accurate, and transparent in methodology, using consistent formats across reporting periods. * Support monthly operational status reporting and evolving reporting demands, and handle sensitive information with confidentiality. ## Related Videos - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Data Analytics with Microsoft Fabric: End-to-End Use Case with Data Agents](https://www.wearedevelopers.com/videos/1547-data-analytics-with-microsoft-fabric-end-to-end-use-case-with-data-agents) - [REST, GraphQL, gRPC, and more: A comparison of modern API styles](https://www.wearedevelopers.com/videos/100247-rest-graphql-grpc-and-more-a-comparison-of-modern-api-styles) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Top Big Data Technologies That You Need to Know](https://www.wearedevelopers.com/magazine/108-top-big-data-technologies-that-you-need-to-know)