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# Desktop Support Specialist

- **Company:** Elite
- **Location:** Raleigh, NC, United States
- **Contract:** Permanent contract
- **Skills:** Data Centers, Data Migration, Software Deployment, User Administration, Servicenow
- **Published:** August 31, 2026
- **Apply:** https://www.dice.com/job-detail/95974cb0-5afb-46c0-ab0f-157d53138348

## About the Role

* Imaging, deploying, and configuring new PCs and software
 * Printer setup and peripheral configuration
 * User data migration and profile management (including AD/NCID)
 * ServiceNow experience for incident/problem tracking and updates
 * Collaboration with network, data center, and application teams to diagnose issues

## Description

Job Description: Seeking an expert desktop support specialist to handle high volumes of service desk requests in a statewide environment. Responsibilities include imaging and deploying computers, installing software and peripherals, data/profile migrations, printer configuration, and user account management. Must collaborate with IT teams to resolve complex issues, maintain documentation, and uphold IT security standards. Onsite travel to multiple locations may be required.


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