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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Account Specialist - Systems - **Company:** Puffer-Sweiven LP Inc. - **Location:** Houston, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Information Management, Microsoft Office - **Published:** August 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=a86c3da6890dc2d9 ## About the Role Education/Knowledge: * BS/BA degree preferred in a discipline that supports a technical knowledge of the business. * Knowledge of the sales process, products and services included in the business unit portfolio. * Clear understanding of the architecture and technologies of instrumentation and control systems. Experience/Skills: * 2+ years' experience in a process or manufacturing facility working in a technical capacity. * Alternate would be 3-5 years in an engineering company with responsibility for automation project design and implementation. * Direct experience in a sales and or customer service oriented work environment., * Exhibits written and oral communication skills, and presentation skills. * Demonstrated ability to interface with and influence executives - Professionalism - Rapport/trust building skills. * Strong prospecting/opportunity skills. Innovative in selling and servicing approach. * Strong strategic thinker with solid technical skills. * Solid interpersonal skills specifically including engaged listening and acknowledging skills, as well as questioning and discovery skills. * Problem solver. Uses good judgment and approaches opportunities strategically. * Ability to manage customer expectations relative to deliverables and timeframes. Strong Customer Service Skills, including the ability to develop rapport and trust with customers. * Exhibits information management skills including MS Office and CRM interface. ## Description As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include: * Process Control & Safety Systems * Control Valves & Regulators * Isolation Valves & Actuation * Oil & Gas Automation * Reliability Solutions & Services * Pressure Management * Specialty Pumps & Rotating Equipment * Instrumentation * Maintenance & Repair Services, * Support and promote business unit and sales team goals, initiatives and events as identified by the business unit manager. * Establish and maintain relationship with customer base in order to support requests for proposals, provide technical consultation, and resolve customer issues. * Establish and maintain relationship with factory personnel who support; sales, customer service and manufacturing. * Keep current with upgrades and maintain a thorough knowledge and understanding of all Products and Services included in the assigned Company Business Unit portfolio. * Develop and conduct effective demonstrations/seminars and deliver technical information on all products and services in direct line of responsibility. * Assess customer requirements, relate the requirements to products and services, and develop proposals to provide these products and services. * Participate in sales visits with Account Sales team members as appropriate and required. * Proficient in order management cycle including planning, entry, status tracking and reporting, expediting, and change management. * Interact with other Systems and Reliability Solutions Business Unit teams to optimize team performance, identify opportunities for new business, identify opportunities for work process improvement, ensure open communication between group members, as well as support improvement of internal work practices (order entry, contract/project management, customer service, etc). * Provide status reports to Sales and Service Management as assigned. * Train incoming employees in work processes. * Performs other duties as required. ## Related Videos - [How to Navigate Professional Relationships in the Tech Industry](https://www.wearedevelopers.com/videos/1276-how-to-navigate-professional-relationships-in-the-tech-industry) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) - [Empowering Retail Through Applied Machine Learning](https://www.wearedevelopers.com/videos/976-empowering-retail-through-applied-machine-learning) - [Selling Your Technical Vision | For Leaders and the Engineers Who Want to Become Them](https://www.wearedevelopers.com/videos/2058-selling-your-technical-vision-for-leaders-and-the-engineers-who-want-to-become-them) - [APItoolkit: Using Merkle Trees and LLMs to Detect the UnDetectable in Software Monitoring](https://www.wearedevelopers.com/videos/1639-apitoolkit-using-merkle-trees-and-llms-to-detect-the-undetectable-in-software-monitoring) - [You’re a great coder? That alone won’t get you far: The soft skills secret in IT success](https://www.wearedevelopers.com/videos/1076-you-re-a-great-coder-that-alone-won-t-get-you-far-the-soft-skills-secret-in-it-success) ## Related Articles - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv)