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# Field Support Analyst/Desktop support

- **Company:** Digital Intelligence Systems, LLC
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Salary:** $60,320.0 - $72,800.0
- **Contract:** Temporary to permanent
- **Skills:** Adobe Acrobat, Active Directory, Apple IOS, Issue Tracking Systems, Microsoft Office, Software Tools, Remote Infrastructure Management, Backend, Microsoft InTune
- **Published:** May 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=401e8f1e86d029e5

## About the Role

* Good technical skills, Good customer service
 * Nice to have skills:
 * Banking or law firm support work,
 * Experience with Apple iOS
 * Adobe Acrobat
 * Years of Experience: 5+ years

Education:

 * Bachelor's degree preferred, if no degree, they will need 5 years extra experience

Software skills:

 * MS Intune, Ticketing Systems, MS Office Suite

## Description

* General desk top support
 * Hardware/software support
 * Desktop support helping a wide range of end users
 * Responding to tickets
 * Maintaining office technology
 * Front facing customer service
 * Level 1 & Level 2 software support enterprise level
 * Backend office MS Office Support
 * MS Intune
 * Active Directory
 * Remote management
 * Incident Request Management


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