> Markdown version of [/jobs/ext/2592992-group-technical-architect](https://www.wearedevelopers.com/jobs/ext/2592992-group-technical-architect). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Group Technical Architect

- **Company:** HCL America Inc.
- **Location:** Santa Clara, CA, United States
- **Experience:** Experienced
- **Salary:** $219,000.0
- **Contract:** Permanent contract
- **Skills:** Computer-Aided Design, JIRA, Software Debugging, FlexNet Publisher, Virtual Private Networks (VPN), Linux System Administration, Software Configuration Management, Siemens NX, User Provisioning Software, Software Troubleshooting, Engineering Base
- **Published:** August 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c7b676436862cb6a

## About the Role

Siemens NX user support, Install and configure NX versions, License usage and diagnostics
Basic understanding of Siemens NX (Design and Drafting modules)
Linux administration expertise with hands-on experience in managing engineering applications in Linux environments. Good-to-have Windows system administration knowledge as well.
Experience with Networking and Software configuration Management.
Strong troubleshooting, communication, and documentation skills
Minimum 3 years of experience in IT Support / Siemens NX in engineering environment.
Other Requirements

## Description

The Tier-1 MCAD Support Engineer (Siemens NX) provides first-line technical support for Mechanical CAD (MCAD) systems using Siemens NX in an enterprise engineering environment. The role focuses on user onboarding, access provisioning, installation, licensing, environment configuration, and basic NX usage support., First Contact : Serve as the primary point of contact for Siemens NX user issues submitted via Jira.
Tier 1 Triage: Resolve Siemens NX application launch failures, login issues, and access problems.
Ticketing Discipline : Log, track, update, and document technical incidents accurately within Jira.
Supporting new Mechanical Engineer onboarding for Siemens NX
Installation : Deploy and configure approved Siemens NX versions according to enterprise standards.
License management : Handle license server tasks using FlexLM, usage analytics, audit report preparation, and debugging license issues.
Workstation Readiness : Validate OS, graphics drivers, memory allocations, and VPN configurations for remote engineering.


## Related Videos

- [Model Based Systems Engineering in an Agile Product Development Process](https://www.wearedevelopers.com/videos/68-model-based-systems-engineering-in-an-agile-product-development-process)
- [Sustainable Angular Architectures with Nx and Strategic Design](https://www.wearedevelopers.com/videos/5-sustainable-angular-architectures-with-nx-and-strategic-design)
- [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray)
- [How to develop an autonomous car end-to-end: Robotic Drive and the mobility revolution](https://www.wearedevelopers.com/videos/22-how-to-develop-an-autonomous-car-end-to-end-robotic-drive-and-the-mobility-revolution)
- [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies)
- [Vision for Websites: Training Your Frontend to See](https://www.wearedevelopers.com/videos/1213-vision-for-websites-training-your-frontend-to-see)

## Related Articles

- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)
- [Technical Documentation For Developers](https://www.wearedevelopers.com/magazine/128-technical-documentation-for-developers)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)