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# Application Trainer I - Req# 616

- **Company:** Connecticut OnLine Computer Center COCC
- **Location:** Southington, CT, United States
- **Experience:** Starter
- **Salary:** $68,500.0 - $92,700.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Open Systems Interconnection (OSI)
- **Published:** August 10, 2026
- **Apply:** https://www.disabledperson.com/jobs/74190213-application-trainer-i-req-616

## About the Role

* Bachelor's degree or equivalent work experience; banking experience required

 * At least one year of experience designing and delivering creative training programs

 * Ability to read, analyze, and interpret banking periodicals, professional journals, and technical procedures

 * Strong verbal and written communication skills

 * Excellent customer service and presentation skills

 * Ability to demonstrate and explain concepts, procedures, and tasks to others

 * Ability to analyze information and formulate recommendations

 * Proficiency with system applications

 * Experience with COCC Insight System or FISERV Platform (OSI) highly preferred

 * Ability to work with confidential customer and corporate information

 * Ability to travel to client locations; this role can be up to 50-75% travel

## Description

* Develop and deliver training programs with supporting documentation and materials

 * Provide onsite training programs for clients and assist clients in creating training programs for their staff

 * Research and utilize training delivery tools and presentation technologies

 * Create and maintain procedures, processes, and system manuals

 * Translate technical concepts into user friendly training materials

 * Learn new system features, upgrades, and product releases

 * Build product knowledge and cross train in other applications

 * Perform customer acceptance testing on new software releases

 * Build and maintain testing environments and process transaction test sets


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