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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # National Field System Engineer - St. Louis - **Company:** Biomerieux , Inc. - **Location:** St. Louis, MO, United States - **Experience:** Experienced - **Salary:** $68,432.0 - $93,600.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Computer Literacy, Microsoft Office, Computer Networking Systems, Information Technology - **Published:** August 5, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=18f4b43aca284b01 ## About the Role * Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline. * 2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required. * Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. * Must have and maintain a valid driver's license in state of residence. Preferred Education, Training, and Experience * Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred. * Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred. * Experience in a field service role preferred. * Experience in the principles and practices of laboratory operations preferred. Knowledge, Skills, and Abilities * Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. * Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. * Technical skills with mastery level commensurate to the job level, marked by specialization and innovation in the field of work. * Technical learning aptitude to quickly understand and acquire new technical knowledge and skills. * Flexibility, being highly adaptable and resilient to thrive in a dynamic work environment. * Detail orientation to complete tasks without errors and produce high-quality work. * Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity. * Practicing time management to allocate tasks, balance priorities, and meet deadlines efficiently. * Effective verbal, written and presentation skills. * Intermediate skill in MS Office tools including Outlook, Teams, Word, and Excel. ## Description The National FSE position (NFSE) is responsible for providing on-site Installation, Preventive, Corrective, and Routine Maintenance for bioMerieux customers on an as-needed basis, utilizing appropriate tools and test equipment. Primary Duties * Deliver timely, professional communications to customer service requests within the assigned territory and nationally as needed. * Perform installations, preventive and corrective maintenance, upgrades, field actions, and equipment removals using sound technical and business judgment. * Troubleshoot and repair instruments using electro-mechanical and computer skills to the board or subassembly level. * Build strong customer relationships and identify potential service or sales opportunities. * Plan and manage a forward-looking service itinerary in coordination with dispatchers and regional leadership. * Coordinate with regional teams when supporting customers outside the assigned territory. * Engage with purchase-order-required customers to schedule preventive maintenance and support revenue objectives. * Travel regularly, both scheduled and unscheduled, to support customer needs including overnight and national travel for customer support, trainings, workshops, and specialized service needs. * Complete service documentation, quality checklists, training requirements, calendars, and expense reports accurately and on time. * Adhere to all guidelines associated with maintaining company-issued equipment, tools, fleet vehicle, and assets appropriately as well as representing bioMerieux in a professional manner at all times. * Maintain accurate spare parts inventory and achieve annual targets such as First Time Fix rates and other assigned performance objectives. * Continuously develop technical, procedural, and professional skills. * Support sales, applications, marketing, and customer service teams to enhance customer experience, support product performance, and contribute to organizational objectives and strategies. * Participate in trade shows and provide product performance feedback to internal teams. * Perform all work in compliance with company quality procedures and standards. * Perform other duties as assigned. ## Related Videos - [Robots are coming into the wild! 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