> Markdown version of [/jobs/ext/2594961-solutions-engineer](https://www.wearedevelopers.com/jobs/ext/2594961-solutions-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solutions Engineer - **Company:** Medallia - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $145,000.0 - $194,000.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Software as a Service, Cloud Computing, Systems Integration, Webhooks, Microservices - **Published:** August 5, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=a2565b5bc7e765f0 ## About the Role * 5+ years of experience in a Solutions Engineering, Sales Engineering, or comparable consulting role. * Previous sales or consulting skills a must: Proven track record of influencing complex, enterprise-level sales cycles. * Strong Business Acumen: A deep understanding of common business drivers, financial metrics (e.g., ROI, TCO), and the strategic impact of CX on the P&L. * Creative and Curious Mindset: A proactive desire to explore new technologies, innovate solutions, and challenge the status quo. * Excellent written and verbal communication skills, including the ability to present confidently to C-level executives. * Demonstrated experience with modern software integration concepts (APIs, webhooks, microservices, etc.). * Bachelor's degree in a technical field, Business, or equivalent practical experience. ## Description Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike. We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees. We empower exceptional people to create extraordinary experiences together. Bring your whole self. The Role and Team We are growing and transforming our customer's expectations of the value of Customer Experience (CX). We are seeking a Senior Solutions Engineer to serve as a critical bridge between our world-class sales organization, product teams, and our enterprise clients. This role is perfect for a creative, curious professional who excels at telling a compelling story and deeply understands how CX technology is the central nervous system to solve complex business challenges for your customers. Responsibilities: Responsibilities: * Lead Technical and Business Discovery: Engage with prospective clients to understand their current CX landscape, identify key business pain points, and collaboratively define success metrics. * Architect & Deliver Compelling Demonstrations: Design and execute highly impactful, tailored product demonstrations that clearly map our platform's capabilities to the client's specific business needs and strategic objectives. You must be a strong story teller capable of translating technical features into business value. * Strategic Go-to-Market (GTM) Contribution: Leverage your expertise to assist in developing and executing go to market strategies, providing essential market feedback and competitive insights to product and sales leadership. * Technical Deep Dives & Solutioning: Utilize your ability/flexibility to learn and apply technology quickly to architect end-to-end solutions, addressing technical inquiries, and articulating deployment and integration strategies. * Thought Leadership & Industry Expertise: Apply your broad industry experience to act as a trusted advisor to prospects and internal teams, helping them navigate the complexities of digital CX transformation. * Collaboration & Independence: Function as a dedicated team player during the sales cycle while also operating as a highly independent worker, managing multiple opportunities with minimal supervision. ## Related Videos - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [Beyond Webhooks: The Future of Scalable API Event Delivery](https://www.wearedevelopers.com/videos/100312-beyond-webhooks-the-future-of-scalable-api-event-delivery) - [Microservices: how to get started with Spring Boot and Kubernetes](https://www.wearedevelopers.com/videos/242-microservices-how-to-get-started-with-spring-boot-and-kubernetes) - [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing) - [Your next 10x engineer isn't in your city. Refactor accordingly.](https://www.wearedevelopers.com/videos/100103-your-next-10x-engineer-isn-t-in-your-city-refactor-accordingly) - [The Vonage Trivia Voyage: Quiz Your Way to the Top!](https://www.wearedevelopers.com/videos/761-the-vonage-trivia-voyage-quiz-your-way-to-the-top) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Software Engineer Career: Things You Should Know](https://www.wearedevelopers.com/magazine/143-software-engineer-career-things-you-should-know) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Countries for Software Engineers](https://www.wearedevelopers.com/magazine/267-best-countries-for-software-engineers) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers)