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# Oracle WMS Logistic

- **Company:** Shrive Technologies Llc
- **Location:** United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Confluence, JIRA, IBM Cognos Business Intelligence, Knowledge Management, Oracle (Applications), Systems Integration, Warehouse Management Systems, Reliability of Systems, Oracle Ebusiness, Oracle Integration
- **Published:** August 8, 2026
- **Apply:** https://www.dice.com/job-detail/eefb1371-6c0a-4ebd-a0af-3b9ad03df342

## About the Role

* Systems: Oracle EBS (Logistics/WMS/OTM), IBM Cognos, Warehouse Management Systems.
 * Functional Areas: WMS, LPN (License Plate Number) management, Packing Slips, Label Printing, Shipping Rates, and Carrier Integrations.
 * Tools: Jira Service Management, Confluence, Oracle Gateway.

## Description

1. Functional Leadership & Support
 * Primary Support Owner: Acts as the lead for the Applications - Logistics assigned group, handling complex incidents and requests related to WMS and OTM.
 * Warehouse IT Lead: Manages and troubleshoots warehouse-specific IT issues, including printer configurations (e.g., AAOBKP13, USMSSP04) and label scanning processes.
 * Custom Programs & Reporting: Serves as the lead for developing and maintaining custom programs and reports that support logistics workflows.

 2. Incident Management & Resolution
 * Root Cause Analysis (RCA): Investigates systemic issues such as duplicate tracking numbers, misrouted deliveries, and integration failures between Oracle and warehouse systems.
 * Technical Troubleshooting: Resolves high-priority issues including:
 + Oracle-to-Printer label printing failures.
 + Back-order processing and RMA (Return Merchandise Authorization) closures.
 + Pick-release and partial line open issues.
 * SOP Compliance: Ensures all incident documentation meets high hygiene standards (Summary Clarity, Business Impact, and Resolution Steps).

 3. Project & Integration Support
 * Oracle Integration: Collaborates with the EDI and Oracle Development teams on end-to-end flows (PO * ASN * Receipt * Invoice).
 * WMS/Custom Programs: Leads the technical delivery of custom warehouse programs and monitoring tools for in-transit shipments.
 * Stakeholder Collaboration: Works closely with Logistics Specialists and Warehouse Managers to align IT solutions with business needs.

 4. Knowledge Management
 * KB Creation: Authors Standard Operating Procedures (SOPs) and Knowledge Base (KB) articles for recurring logistics issues (e.g., FedEx tracking errors, warehouse delivery discrepancies).
 * Continuous Improvement: Identifies preventive actions to reduce recurring incidents and improves system reliability through automation and better documentation.


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