> Markdown version of [/jobs/ext/2596156-director-application-development-support](https://www.wearedevelopers.com/jobs/ext/2596156-director-application-development-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Director Application Development & Support

- **Company:** First Citizens
- **Location:** Raleigh, NC, United States
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Software Engineering, Information Technology
- **Published:** August 25, 2026
- **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18060698?backUrl=%2Fcareer%2F18060698%2FDirector-Application-Development-Support-North-Carolina-Raleigh

## About the Role

Knowledge of information technology as it relates to managing development, principles, and practices
Ability to manage and customize third party solutions
Managing vendor relationships to escalate and ensure support of ongoing business
Ability to develop short term and long term plans to support business needs
Ability to assess, acquire and retain tor appropriately manage talent, Minimum Required Education and Experience: Bachelor's Degree and 8 years' experience OR High School Diploma or GED/Equivalent and 12 years' experience in Information Technology including application development, support roles, and management.
Preferred Education:
Preferred Area of Study:
Preferred Area of Experience:Financial services with Integration of third party solutions in on premise and cloud environment
Required Licenses or Certifications:
Preferred Licenses or Certifications:Project Management Professional (PMP), Certified Agile Project Manager IAPM, PMI-ACP. - IO

## Description

Business Strategy - Drives project strategy to align with wider organizational goals and initiatives. Develops business cases that illustrate the cost vs. benefits of proposed initiatives. Represents the interests of business partners and IT as a principal liaison and consultant.
Business Support - Works closely with business partners and the Information Technology department to determine, address, and implement solutions for business needs. Ensures the reliability of deployed solutions by managing applications support and maintenance.
Project Management - Leads the implementation of projects and enhancements for new and existing applications, including the technical delivery of enterprise-wide initiatives. Develops methods of measuring and monitoring performance, and conveys project results to the appropriate parties.
Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Manages the performance, training, and evaluation of assigned staff. Maximizes team achievements by providing professional development.


## Related Videos

- [Agile work at CARIAD – Creating a customer web application for controlling the vehicle ](https://www.wearedevelopers.com/videos/200-agile-work-at-cariad-creating-a-customer-web-application-for-controlling-the-vehicle)
- [ShapeShift: Reinventing Agile for a B2B SaaS Scale-Up](https://www.wearedevelopers.com/videos/1655-shapeshift-reinventing-agile-for-a-b2b-saas-scale-up)
- [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers)
- [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post)
- [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers)
- [Enterprise-Cloud-Native - Fast-Paced Development & Deployment in a Highly Secure Banking Environment](https://www.wearedevelopers.com/videos/671-enterprise-cloud-native-fast-paced-development-deployment-in-a-highly-secure-banking-environment)

## Related Articles

- [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)
- [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons)
- [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job)