> Markdown version of [/jobs/ext/2599238-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/2599238-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support Technician - **Company:** LMB PROFESSIONAL SERVICES, INC. - **Location:** Farmingdale, NY, United States - **Salary:** $55,000.0 - $70,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Desktop Computing, Domain Name System (DNS), Networking Hardware, Virtual Private Networks (VPN), Local Area Networks, Network Troubleshooting, Microsoft Office, Windows Servers, Network Architecture, Networking Basics, TCP/IP, Transmission Control Protocol (TCP), Wireless Networks, Connectivity Problems, Software Troubleshooting, Peripherals, Firewalls (Computer Science), Computer Equipment, Information Technology, Laptops, Hardware Infrastructure, Firewall Services Module - **Published:** August 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=041912d1fe3d1e09 ## About the Role We are seeking a dynamic and proactive Desktop Support Technician to join our IT support team. In this role, you will be the frontline hero responsible for ensuring seamless technology operations across our organization. Your expertise will help resolve technical issues swiftly, support end-users effectively, and maintain the overall health of our computer systems and network infrastructure. This position offers an exciting opportunity to contribute to a fast-paced environment where your problem-solving skills and customer service excellence will shine., * Proven experience in IT support or desktop support roles with a strong understanding of operating systems including Windows (Windows Server) . * Familiarity with computer networking concepts such as LAN, TCP/IP, DNS, VPNs, firewalls, and network troubleshooting techniques. * Hands-on experience supporting hardware components like computers, mobile devices, printers, and peripherals. * Proficiency in software troubleshooting across various applications within Microsoft Office suite and other common business tools. * Knowledge of Active Directory management, GPO configuration, Microsoft Windows Server environments and analysis skills for diagnosing complex issues. * Ability to communicate technical information clearly to non-technical users while maintaining a positive customer service attitude. * Strong organizational skills with experience managing customer support tickets efficiently. * Experience setting up and maintaining Aruba Wireless Network * Certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or similar are preferred but not required. * MUST BE COMFORTABLE WITH HEIGHTS AND WORKING IN A WAREHOUSE ENVIROMENT * MUST HAVE RELIABLE TRANSPORTATION Join us in delivering exceptional IT support that keeps our organization running smoothly! Your technical expertise combined with your passion for helping others will make a meaningful impact every day. ## Description * Provide technical support for desktop computers, laptops, mobile devices, printers, and peripherals to ensure optimal performance. * Troubleshoot hardware issues related to computer hardware, equipment, and peripherals, including desktops, laptops, and network devices. * Resolve software problems by diagnosing issues within operating systems such as Windows. * Manage help desk tickets efficiently using help desk systems to document issues, track resolutions, and communicate with users. * Support network troubleshooting efforts involving LAN (Local Area Network), TCP/IP protocols, DNS (Domain Name System), VPN (Virtual Private Network), firewalls, TCP ports, GPO (Group Policy Objects), and Active Directory management. * Collaborate with team members on technical troubleshooting support for network issues like connectivity problems or firewall configurations. * Maintain inventory of hardware assets and ensure proper equipment troubleshooting procedures are followed for repairs or replacements. * Provide excellent customer service by communicating clearly with end-users and delivering timely solutions to technical challenges. ## Related Videos - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) ## Related Articles - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)