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# Telecommunications Technician

- **Company:** Trick Dog Technology
- **Location:** Anaheim, CA, United States
- **Salary:** $93,600.0 - $114,400.0
- **Contract:** Permanent contract
- **Skills:** IP Pbx, Cisco
- **Published:** August 3, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=0d3d87a1956923c7

## About the Role

* Experience supporting Cisco Call Manager environments
 * Experience with Avaya and/or Nortel CS1000 PBX systems
 * Strong troubleshooting skills with enterprise voice systems
 * Excellent customer service and communication skills
 * Highly organized with strong documentation skills
 * Valid driver's license and reliable transportation
 * Ability to supply common telecommunications hand tools, * Experience supporting large enterprise or campus environments
 * Ability to work independently with minimal supervision
 * Strong attention to detail and professionalism
 * Experience supporting multiple locations

## Description

* Perform MAC (Moves, Adds, and Changes) requests for enterprise phone systems
 * Troubleshoot and repair Cisco IP phones and telecommunications equipment
 * Support Cisco Call Manager, Avaya/Nortel CS1000 PBX systems, and Avaya Messaging
 * Travel between Disney properties in the Anaheim area as needed
 * Maintain accurate service documentation, time reporting, and work records
 * Deliver outstanding customer service while working directly with end users and technical teams
 * Collaborate with team leads and field operations personnel


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