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# Business Development Asscoiate

- **Company:** DIXIE BUICK GMC TRUCK, INC
- **Location:** Fort Myers, FL, United States
- **Salary:** $55,000.0 - $75,000.0
- **Contract:** Permanent contract
- **Skills:** Computer Literacy, Microsoft Office
- **Published:** August 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=bd84d41f7019a21e

## About the Role

* Previous call center, BDC, customer service, or sales experience preferred
 * Strong verbal and written communication skills
 * Professional phone presence and active listening ability
 * Proficiency with CRM systems, Microsoft Office, and basic computer skills
 * Ability to multi-task and perform well in a fast-paced environment
 * Goal-driven, self-motivated, and positive attitude
 * High school diploma or equivalent required
 * Ability to sit for extended periods while working on the phone or computer
 * Occasional bending, lifting, and reaching (up to 15 lbs)

## Description

The Internet Sales Consultant provides sales and customer service support through phone, email, text, and online communication. This individual contributor role plays a vital part in generating appointments, supporting the sales team, and delivering exceptional customer experiences., * Answer inbound sales and service calls promptly, professionally, and courteously

 * Make outbound calls to internet leads, unsold showroom traffic, past customers, and service clients
 * Follow scripts and processes to ensure consistent communication and quality information gathering
 * Schedule sales and service appointments that maximize both customer convenience and dealership efficiency
 * Confirm upcoming appointments and follow up on missed ones
 * Record all customer interactions accurately in the CRM system
 * Respond quickly and professionally to internet inquiries via phone, email, and text
 * Maintain a strong knowledge of dealership products, promotions, and services
 * Collaborate with sales and service teams to ensure smooth hand-offs and customer transitions
 * Meet or exceed daily, weekly, and monthly appointment and contact goals
 * Provide exceptional customer service with a focus on retention and satisfaction


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