> Markdown version of [/jobs/ext/2599917-system-specialist](https://www.wearedevelopers.com/jobs/ext/2599917-system-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # System Specialist - **Company:** Early Learning Coalition - **Location:** United States (Remote available) - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Computer Literacy, Payment Systems, Computer Equipment - **Published:** August 5, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=eb27d2c143f3bc59 ## About the Role * Strong attention to detail and organization * Ability to handle multiple projects and priorities in a professional manner * Excellent oral and written communication skills * Ability to interact with all levels of personnel and child care providers * Self-starter and proactive approach in resolving problems and issues * Demonstrated exemplary customer service, networking and interpersonal skills * Experience and proficiency as a team player * Proficiency on computer hardware and software programs used by ELC of Duval, * High School Diploma required. * Experience with EFSM preferred. * Previous SR/VPK payment processing preferred. * Experience with SR/VPK rules/guidelines and plus. ENVIRONMENTAL CONDITIONS: * Primarily works in an office setting, able to sit for extended time. * Some bending and stooping. * Able to lift 30 lbs. ## Description This is a professional position that reviews/processes attendance sheets, provider profile and VPK class enrollee information into the payment system for the generation of provider payments., The System Specialist enters/updates provider payment profile and VPK enrollment information into the payment system, reviews/enters child attendance, processes monthly reimbursement, prepares necessary reports and generates child care provider payments. This position serves as a customer service role model to all providers. The position requires excellent organizational skills and advanced computer literacy in a windows environment., Enters and updates provider information into the payment system according to funding and state guidelines: * Receives, reviews, updates and enters provider profile information into the payment system. * Possesses and applies knowledge, skills and abilities relevant to the job; understand and applies established Coalition and OEL policies and procedures. Processes reimbursement for providers for all funding sources: * Receives attendance forms from providers. * Reviews submitted information from attendance forms in the system. * Prepares and enters the necessary adjustments in the system. * Reviews a sample of attendance sign in/out and VPK short/long forms. * Completes the monthly reimbursement process on schedule. * Provides technical assistance and instruction to providers and other Coalition staff on provider and payment information. Prepares Reports: * Prepares EFS termination for the reporting period. * Prepares termination documents to support reporting period. * Review the necessary reports to ensure a VPK child enrollment does not exceed 540 (fall program) or 300 (summer program) hours in a program type. * Reviews the necessary documents to ensure a VPK child can transfer providers, enroll from program type to program type and calculate their hours/remaining hours if applicable. Manages and maintains eligibilities/enrollments in the payment system. * Enters and maintains the eligibilities and enrollments for the Teen Parent Program (TAPP). * Identifies provider/clients system issues and initiates the appropriate action to correct. * Completes tracking forms and any other data tracking, as required. Serves as a customer service role model to ensure a positive relationship with all employees and customers. * Uses appropriate telephone techniques on a consistent basis. * Takes the time to listen and find out the customer's needs. * Takes time to help the customer solve the problem. * Is responsive to the customer's needs. * Responds appropriately and effectively to the diversity of co-workers, customers and stakeholders. Assists Manager with Special Projects, as requested. Other duties as assigned by Manager. ## Related Videos - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Tackling the Risks of AI - With AI](https://www.wearedevelopers.com/videos/1690-tackling-the-risks-of-ai-with-ai) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [Bringing digital education to refugee and host communities in remote regions of Africa](https://www.wearedevelopers.com/videos/644-bringing-digital-education-to-refugee-and-host-communities-in-remote-regions-of-africa) - [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age) - [Enterprise Python: Software That Lives Long And Prosper](https://www.wearedevelopers.com/videos/946-enterprise-python-software-that-lives-long-and-prosper) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [What is Software Engineering?](https://www.wearedevelopers.com/magazine/289-what-is-software-engineering) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers)