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# Technical Support Specialist, Data Repository

- **Company:** MEDITECH
- **Location:** Minnetonka, MN, United States (Remote available)
- **Salary:** $54,000.0 - $66,000.0
- **Contract:** Permanent contract
- **Skills:** Databases, Data Hub, Desktop Computing, PostgreSQL, Microsoft SQL Server, SQL Databases, Information Technology, Data Analytics, Meditech, Network Server
- **Published:** May 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9f63efd3f33a8e44

## About the Role

Do you have experience in Technical Proficiency?, Do you have a Bachelor's degree?, * Bachelor's degree preferred with major in Information Technology, Management Information Systems, Computer Information Systems, Data Analytics or equivalent training, education, or customer service experience and/or related military experience

 * Experience or exposure working with personal computers and servers, troubleshooting, researching and solving software related issues
 * Technical aptitude with strong analytical and problem solving skills
 * Strength in the following areas:
 + Written and verbal communication skills
 + Project management and organizational skills
 + Customer service skills with the ability to foster strong, positive relationships
 + Attention to detail.
 * Ability to work independently and as part of a team and multi-task in a fast-paced environment.

## Description

Technical Support Specialists at MEDITECH train, educate and support customers using MEDITECH's Enterprise Health Record software. The Data Repository application is a SQL database used by organizations to procure data for advanced analytics, reports and other vendor extracts. As a member of our Client Services team, your job would involve:

 * Acting as the primary contact for customers; answering questions; implementing and supporting the software; troubleshooting and researching requests for data; evaluating requests for software enhancements and system modifications; corresponding over the phone and through email
 * Addressing incoming requests from customers
 * Troubleshooting, researching, and solving software and database related issues
 * Implementing and servicing Data Repository software
 * Working with Microsoft SQL Server and PostgreSQL
 * Communicating with internal stakeholders to ensure issues are progressing towards resolution and ideas for enhancements are prioritized
 * Training customers via the telephone, in person or online seminars
 * Explaining software enhancements and advising on proper configuration
 * Creating and updating documentation
 * Mentoring peers as you gain experience with the software
 * Organizing, planning, and completing projects efficiently and in accordance with quality standards.


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