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# Customer & Technical Support Specialist - Analog Photography

- **Company:** Delta Millennium Inc
- **Location:** Hillsborough Township, NJ, United States
- **Salary:** $39,520.0
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, Video Capture, Software Troubleshooting, Zendesk
- **Published:** August 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e1ba420f1da2b2b0

## About the Role

We are looking for a knowledgeable and enthusiastic Analog Photography Support Specialist to join our expanding team.

The ideal candidate has hands-on experience working with analog and instant photography and is comfortable helping customers troubleshoot camera and film-related issues by phone and online.

While analog photography knowledge is an important focus of the role, you will also be cross-trained to provide customer support for additional products as needed., * Hands-on experience with analog photography and film cameras

 * Knowledge of analog instant cameras and instant film
 * Strong troubleshooting and problem-solving skills
 * Excellent communication and computer skills
 * Comfortable learning and supporting multiple types of consumer products
 * Previous support experience preferred supporting consumers by phone/email/chat.
 * Zendesk or similar online ticketing system experience is a plus, but not required

## Description

* Provide phone and email technical support for analog instant cameras and film
 * Troubleshoot camera operation, film, exposure, flash, power, and image-quality issues
 * Assist customers with warranty questions and return requests
 * Manage and document customer interactions in an online ticketing system
 * Learn new products and troubleshooting procedures as needed
 * Deliver friendly, knowledgeable, and professional customer service
 * Being an advocate for the multiple brands we service


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