> Markdown version of [/jobs/ext/2601740-technical-support-engineer-l1](https://www.wearedevelopers.com/jobs/ext/2601740-technical-support-engineer-l1). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Engineer L1 - **Company:** CallTek Center International Inc. - **Location:** United States - **Salary:** $17,000.0 - $18,000.0 - **Contract:** Permanent contract - **Skills:** Computer Engineering, Computer Literacy - **Published:** August 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=dd2c937f349f5a53 ## About the Role * Preferably with a Bachelor's Degree in Computer Engineering, or any IT-related course. * Positive attitude and willingness to learn. * Strong communication and interpersonal skills. * Ability to work in a team-oriented environment. * Prior experience in similar roles is a plus but not required. * Great organizational skills and attention to detail. * Basic computer proficiency. * A passion for delivering excellent customer service. * All levels of experience are encouraged to apply. * Must be willing to work on-site and on a shifting schedule. ## Description As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving customer issues in an accurate and timely manner. You'll work with different systems, software, hardware and follow standard procedures to escalate unresolved issues to the appropriate internal departments. ## Related Videos - [Tackling the Risks of AI - With AI](https://www.wearedevelopers.com/videos/1690-tackling-the-risks-of-ai-with-ai) - [Swapping a Data Warehouse at Runtime: Zero-Downtime Migration Without Changing a Single Client](https://www.wearedevelopers.com/videos/100311-swapping-a-data-warehouse-at-runtime-zero-downtime-migration-without-changing-a-single-client) - [Agentic AI: building autonomous systems for developers](https://www.wearedevelopers.com/videos/100034-agentic-ai-building-autonomous-systems-for-developers) - [AI Agents & Agentic AI](https://www.wearedevelopers.com/videos/2017-ai-agents-agentic-ai) ## Related Articles - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Software Engineer Career: Things You Should Know](https://www.wearedevelopers.com/magazine/143-software-engineer-career-things-you-should-know) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [What is Software Engineering?](https://www.wearedevelopers.com/magazine/289-what-is-software-engineering)