> Markdown version of [/jobs/ext/2601772-junior-systems-administrator](https://www.wearedevelopers.com/jobs/ext/2601772-junior-systems-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Junior Systems Administrator - **Company:** IDEMIA - **Location:** Bedford, MA, United States - **Experience:** Starter - **Salary:** $56,000.0 - $70,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Backup Replication, Microsoft Online Services, Monitoring of Systems, System Center Configuration Manager, Windows Servers, Server Administration, Microsoft SharePoint, User Environment Management, Information Technology, Patch Management, Veeam, ManageEngine, Vmware - **Published:** August 6, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0835ea3136dfb753 ## About the Role * Experience resolving and completing Service Desk tickets in a timely manner. * Knowledge of patch management and maintenance for on-premises Windows servers. (SCCM, Veeam, Wasabi). * Experience with hybrid Active Directory environments. * Hands-on administration experience with Microsoft 365 (Exchange Online, Entra ID, Teams, SharePoint, etc.). * Familiarity with ManageEngine products for systems management, monitoring, or help desk operations. * Experience managing and monitoring Veeam backups, restores, and backup health. * Strong problem-solving, communication, and customer service skills. * Ability to work independently and collaboratively within an IT team. * Experience with VMWare is desirable., * BA or equivalent experience * Some knowledge or experience working in a service desk role. * Must be a sole US citizen without dual citizenship. * Must be able to successfully pass various background screening requirements including criminal history, education, credit, and drug screen as well as obtain any required program specific credentials and certifications. * Location: This will be a Hybrid role (3 days onsite, 2 days remote) out of our Bedford, MA location. ## Description We are seeking a motivated Junior Systems Administrator to support the day-to-day operations of our IT infrastructure and end-user environment. This role is responsible for managing and assisting with the administration of Microsoft 365 services, supporting infrastructure and end-user service desk tickets, maintaining on-premises server environments through routine patching and updates, and ensuring the reliability of backup and monitoring systems. The ideal candidate will have hands-on experience with Microsoft 365 administration, ManageEngine solutions, Veeam Backup & Replication, and basic server administration practices. In addition, strong troubleshooting skills, attention to detail, and commitment to providing excellent customer service are essential for success in this role. This role provides an excellent opportunity for an IT professional looking to expand their systems administration skills while supporting a modern enterprise technology environment. We see this role growing into a more systems and infrastructure focused position over time with a qualified candidate., * Project work surrounding the infrastructure and service desk teams * Server monitoring for hardware in different remote locations * Server patching, backup, and backup replication for both physical and virtual hardware * Service desk and infrastructure end-user ticket support * Other duties assigned by direct manager * Business travel may or may not be required, less than 25% of the time * This role is active Monday to Friday during business hours. 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