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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Staff Applications Operations Engineer - **Company:** GE Aerospace - **Location:** Wilmington, NC, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Computerized Maintenance Management Systems, System Configuration, Data Integrity, Digital Technology, Monitoring of Systems, Systems Integration, Web Performance Optimization, Data Processing, Software Security, Software Troubleshooting, Operational Systems - **Published:** August 9, 2026 - **Apply:** https://dejobs.org/x/x/CF6E91184B8B486582D301B3DA77C726/job/ ## About the Role * Bachelor's degree from accredited university or college with minimum of 4 years of professional experience OR Associates degree with minimum of 7 years of professional experience OR High School Diploma with minimum of 9 years of professional experience * Minimum of 3 years of experience in application support, manufacturing systems, operations technology, quality systems support, digital technology, or related technical roles. * Note: Military experience is equivalent to professional experienceEligibility Requirement:-Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job. * Experience supporting business-critical applications or operational systems in a manufacturing, industrial, or technical environment. * Demonstrated experience troubleshooting software, hardware, interfaces, system connectivity, and user issues. * Strong analytical and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment., * Experience supporting inspection systems, quality applications, manufacturing applications, or other shop-floor technologies. * Familiarity with CMMs, Wax and Trace, GenSpect, or similar inspection and measurement systems. * Experience with application operations, sustainment, incident management, and issue resolution. * Ability to coordinate effectively across DT, engineering, quality, operations, and external vendor teams. * Strong communication, documentation, and organizational skills. * Experience with system integrations, interfaces, and connected application environments. * Ability to work independently while driving accountability and follow-through. * Customer-focused mindset with strong ownership and urgency. * Familiarity with manufacturing quality processes, production support models, and continuous improvement principles. * Experience working in a regulated, complex, or highly integrated digital environment is a plus. Business Acumen: * Understand key cross-functional concepts that impact the organization; is aware of business priorities and organizational dynamics, * High level of energy and enthusiasm with the ability to thrive in a rapidly changing environment * Demonstrated customer focus - evaluates decisions through the eyes of the customer; builds strong customer relationships; creates processes with customer viewpoint; partners with customers * Change oriented -actively generates process improvements; champions and drives change initiatives; confronts * Ability to work with global teams, act independently and as part of a team * Apply values, policies, procedures and precedent to make timely, routine decisions of limited, clear choice * Open-mindedly to new perspectives or ideas. Consider different or unusual solutions when appropriate * Resolve day-to-day issues related to strategy implementation. Escalate issues that impact the client and/or strategic initiatives * Strong analytical and strong problem solving skills - communicates in a clear and succinct manner and effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)). ## Description Responsible for supporting and maintaining critical applications and related data processing platforms and services. Owns and is accountable for application and platform SLA's against operational commitments Owns application security & compliance ensuring application & data integrity, * Provide dedicated DT support for inspection technology systems at the Wilmington site. * Support daily operations, sustainment, and troubleshooting of inspection-related applications including CMMs, Wax and Trace, GenSpect, and other connected systems. * Serve as a primary DT contact for issue resolution, technical support, and operational continuity of inspection technology applications. * Investigate, diagnose, and resolve application, interface, system, hardware, software, and connectivity issues affecting inspection operations. * Partner with manufacturing, quality, engineering, and site leadership to prioritize and resolve issues impacting inspection-system performance and availability. * Coordinate with enterprise DT teams, infrastructure teams, application owners, and vendors to support reliability, upgrades, and issue resolution. * Support system configuration, upgrades, patches, testing, validation, and deployment for inspection technology applications. * Monitor system performance, identify recurring issues, and drive improvements that strengthen uptime, usability, and support responsiveness. * Develop and maintain documentation, support procedures, knowledge articles, and standard work for supported systems. * Support user access, system setup, troubleshooting, and technical guidance for site users. * Help strengthen ownership and support models for critical inspection technologies. * Support continuous improvement efforts that improve operational reliability, quality-system support, and digital performance at the site. Ensure supported systems align with DT standards, cybersecurity requirements, and business needs., * Familiar with concepts of costing hardware and software components. Works to assure work is on-time and within budget * Deliver tasks on-time with alignment to architectural goals. 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