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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SENIOR MANAGER OF INFORMATION GOVERNANCE & KNOWLEDGE - **Company:** Moore & Van Allen PLLC. - **Location:** Charlotte, NC, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Artificial Intelligence, Information Management, Knowledge Management, Microsoft SharePoint, Enterprise Search - **Published:** May 23, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=fca8e3073ba331d6 ## About the Role Do you have experience in Vendor relationship building?, Do you have a Bachelor's degree?, * Bachelor's degree in related field required * 10+ years in Information Governance, Records & Information Management, or Knowledge Management within a law firm or professional services setting required. * 5+ years leading teams and programs required. * Preferred certification(s): IGP, CRM, CIP, CIPP/US (or equivalent privacy); PMP or Lean Six Sigma a plus. * Proficiency with DMS (iManage), Microsoft 365, SharePoint, Teams, records systems, and reporting & analytics platforms. Physical Requirements: * The work is primarily sedentary. * It requires the ability to communicate effectively using speech, vision, and hearing. * The work requires the use of hands for simple grasping and fine manipulations. * The work at times requires bending, squatting, and reaching, with the ability to lift, carry, push, or pull light weights. ## Description IG Strategy & Policy * Own the firm's IG framework and policies (classification, retention, disposition, legal hold, privacy, acceptable use). * Chair or co-chair the IG Advisory; maintain alignment with client requirements and regulatory standards. * Establish governance controls, audit cadence, and remediation plans. Records & Information Management (RIM) * Operate a defensible records program for physical and electronic content across DMS, email, chat, shared drives, collaboration sites, and archives. * Manage offsite storage, digitization, transfers, and destruction workflows. * Maintain retention schedules. Knowledge Management (KM) * Build and maintain taxonomies, matter/modeled documents, playbooks, checklists, and precedent libraries. * Stand up capture workflows and promote standards for profiling/metadata. * Implement enterprise search and knowledge discovery approaches that improve time-to-find and reuse. Privacy, Risk & Compliance * Partner with various teams on data minimization, discovery readiness, client outside counsel guidelines, audits, and incident response. * Align practices with relevant regulations/standards; prepare evidence for client audits and certifications. Technology & Data Enablement * Evaluate and pilot AI-assisted classification, summarization, retrieval, and quality checks with appropriate guardrails. * Define functional requirements, roadmaps, and vendor SLAs; manage budgets and licenses. Change Management & Adoption * Drive communications, training, and adoption metrics; embed IG/KM behaviors within practice groups and business teams. * Develop role-based guidance for attorneys, assistants, and business staff; measure and report outcomes. Leadership & Operations * Lead and develop a high-performing team; establish goals, career paths, and performance metrics. * Manage vendor relationships and contracts; track KPIs and report to executive sponsors and governance bodies. ## Related Videos - [How to govern Vibe Coding for the Enterprise](https://www.wearedevelopers.com/videos/100290-how-to-govern-vibe-coding-for-the-enterprise) - [Same Tower, New Confusion: The Tower of Babel 2.0](https://www.wearedevelopers.com/videos/100101-same-tower-new-confusion-the-tower-of-babel-2-0) - [Hybrid AI: Next Generation Natural Language Processing](https://www.wearedevelopers.com/videos/436-hybrid-ai-next-generation-natural-language-processing) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [Building an AI-Ready Content Lake: Scaling RAG and Document AI Beyond Demos](https://www.wearedevelopers.com/videos/1977-building-an-ai-ready-content-lake-scaling-rag-and-document-ai-beyond-demos) - [Best practices: Building Enterprise Applications that leverage GenAI](https://www.wearedevelopers.com/videos/1513-best-practices-building-enterprise-applications-that-leverage-genai) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)