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# Software Engineer - Tech Support

- **Company:** Dematic Corp.
- **Location:** Grand Rapids, MI, United States
- **Experience:** Starter
- **Salary:** $65,000.0 - $105,000.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Databases, Programming Languages
- **Published:** August 21, 2026
- **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18027373?backUrl=%2Fcareer%2F18027373%2FSoftware-Engineer-Tech-Support-Michigan-Grand-Rapids

## About the Role

* Associate degree in Engineering, IT, or related field (Bachelor's preferred).
 * 1-3 years of experience in technical support or data analysis

## Description

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is a weekly 8am-5pm EST position. The employee will work closely with customers, first level technicians, and software/technical engineers to resolve customer issues. The employee may participate in emergency situations requiring on-site support. Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking. We offer


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