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# Infrastructure Technician (II)

- **Company:** GT Independence
- **Location:** United States
- **Contract:** Permanent contract
- **Skills:** Cloud Computing, Text Processing, Network Troubleshooting, Computer Equipment, Information Technology
- **Published:** August 28, 2026
- **Apply:** https://www.dice.com/job-detail/d1fde1c7-fbb9-413d-9397-bb992643826a

## About the Role

* CompTIA A+ or Microsoft Certification or equivalent experience a plus
 * Degree in Information Technology preferred
 * Network troubleshooting basics

As an organization focused on helping both the people we serve and our employees succeed, we foster a culture where individuals can grow, thrive, and make a meaningful difference every day. Join us in our mission: "To help people live a life of their choosing regardless of age or ability."

## Description

* Serve as first point of contact between end-users and IT staff to identify the root cause of an issue.
 * Communicate regularly with office staff to ensure computer equipment is working correctly and respond in a timely manner to solve problems.
 * Regular, skilled use of more complex machines, including word processors or personal computers; responsible for basic troubleshooting and repair or manipulation of data using published software.
 * Keep computers and peripherals up to date and functioning properly.
 * Screen complex, technical or specialized literature for referral.
 * Perform routine maintenance and management of infrastructure and systems.
 * Support Cloud infrastructure settings and deployment.


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