> Markdown version of [/jobs/ext/2605218-technical-support-analyst](https://www.wearedevelopers.com/jobs/ext/2605218-technical-support-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Technical Support Analyst

- **Company:** Virginia State University
- **Location:** Petersburg, VA, United States
- **Contract:** Permanent contract
- **Skills:** Audio Video Distribution, Issue Tracking Systems
- **Published:** August 28, 2026
- **Apply:** https://www.dice.com/job-detail/c4284393-386d-4a33-ba95-107a4839fd16

## About the Role

Enterprise Audiovisual Systems Support.
Troubleshooting, installing, operating, and maintaining AV equipment.
Supporting Live events, meetings, classrooms technology.
Nice to have:
Experience using a help desk or ticketing system.
AVIXA Certified Technology Specialist Certification.
Extron, Q-SYS, Biamp, Crestron Manufacturer Certifications.

## Description

The AV Instructional Technology Technician provides operational and technical support for audiovisual systems across instructional classrooms, conference rooms, and university event venues. The technician is responsible for maintaining, troubleshooting, and operating AV equipment while providing exceptional customer service to faculty, staff, students, and guests. This position supports instructional technology initiatives and provides evening and weekend coverage for scheduled university events.


## Related Videos

- [Cat Herding with Lions and Tigers - Christian Heilmann](https://www.wearedevelopers.com/videos/1785-cat-herding-with-lions-and-tigers-christian-heilmann)
- [Recruiting in 2025: Will AI Help or Take Over?](https://www.wearedevelopers.com/videos/1301-recruiting-in-2025-will-ai-help-or-take-over)
- [Robust AIGC Provenance with Invisible Watermarking](https://www.wearedevelopers.com/videos/100222-robust-aigc-provenance-with-invisible-watermarking)
- [7 tips for releasing on a Friday afternoon: YouTrack to the rescue](https://www.wearedevelopers.com/videos/204-7-tips-for-releasing-on-a-friday-afternoon-youtrack-to-the-rescue)
- [Rust and Docker: Let's build an AI-powered app!](https://www.wearedevelopers.com/videos/984-rust-and-docker-let-s-build-an-ai-powered-app)
- [A Lifetime in Games: The Past, Present and Future of the Industry](https://www.wearedevelopers.com/videos/202-a-lifetime-in-games-the-past-present-and-future-of-the-industry)

## Related Articles

- [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna)
- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)
- [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline)
- [How to land a developer job in Vienna](https://www.wearedevelopers.com/magazine/21-how-to-land-a-developer-job-in-vienna)
- [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)
- [Software Developer Salary in Austria [2023]](https://www.wearedevelopers.com/magazine/213-software-developer-salary-in-austria-2023)