> Markdown version of [/jobs/ext/2605234-govcloud-cloud-operations-engineer](https://www.wearedevelopers.com/jobs/ext/2605234-govcloud-cloud-operations-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # GovCloud - Cloud Operations Engineer - **Company:** Marsh & McLennan - **Location:** Louisville, KY, United States (Remote available) - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Amazon Web Services, Application Layers, Cloud Computing, Domain Name System (DNS), Identity and Access Management, Linux System Administration, Log Analysis, Software Tools, Server Administration, Data Logging, Scripting, Atlassian Tools, Cloudwatch - **Published:** August 28, 2026 - **Apply:** https://www.dice.com/job-detail/815f0005-bcc8-4705-a2b9-91461eb65031 ## About the Role * Hands-on experience supporting AWS environments. * Proficiency in Windows and/or Linux server administration. * Solid understanding of AWS cloud infrastructure concepts, including compute, storage, networking, security groups, DNS and IAM. * Familiarity with security and compliance controls in a regulated environment. * Ability to troubleshoot technical issues across infrastructure and application layers. * Strong communication and documentation skills. * Strong problem-solving and the ability to learn quickly. * Ability to work independently and collaboratively on routine tasks and projects., * Experience supporting regulated, government, or highly controlled cloud environments. * Previous audit experience, including gathering findings and creating and providing documentation in accordance with audit requirements. * Scripting or automation experience. * Familiarity with monitoring and logging tools such as CloudWatch and basic log analysis. * AWS certification or equivalent cloud credentials. * Experience with ITIL-based incident, change, and problem management processes. * Experience using Agile tools to plan, track, and manage operational work. * Experience using AI tools to enhance productivity and support scripting, troubleshooting, and documentation. * Experience in FEDRAMP/GovRamp. * Demonstrated ability to improve operational stability, efficiency and resilience over time. * Previous experience working on a geographically dispersed team. ## Description We are seeking a Cloud Operations Engineer to join our team supporting AWS GovCloud environments and business-critical applications. This full-time role is responsible for day-to-day cloud operations, server administration, incident resolution, change management, problem management, patching, monitoring, and security compliance in a regulated environment. The ideal candidate will have hands-on AWS experience, proficiency in Windows and/or Linux server administration, and the ability to independently own a portfolio of work and projects from defining the approach through execution, while collaborating with internal and vendor teams to maintain reliable operations and drive continuous improvement., * Manage and support the deployment, configuration, and management of AWS GovCloud infrastructure (compute, storage, networking, etc.). * Monitor the health, performance and utilization of the AWS GovCloud environments, respond to alerts and escalate issues as appropriate. * Perform patching, upgrades, maintenance and routine operational tasks through approved change management processes. * Troubleshoot and resolve infrastructure issues involving compute, storage, networking, DNS, IAM and application connectivity. * Support incident management, root cause analysis and problem resolution within SLA expectations. * Maintain compliance with security and operational standards, including administrative account control, patch status, services and logging. * Work with cross-functional teams and vendor teams to coordinate fixes, maintenance and escalations. * Create and maintain comprehensive documentation for all configurations and procedures. * Identify and implement operational improvements, including automation and process refinement where appropriate. * Identify, propose and implement cost-optimization improvements. * Independently own a portfolio of work and projects, from defining the approach through execution. * Support audit activities by gathering findings and creating and providing documentation in accordance with audit requirements. * Participate in a rotating weekly on-call schedule. ## Related Videos - [30 powerful AWS hacks in just 30 minutes: Boost your developer productivity](https://www.wearedevelopers.com/videos/1624-30-powerful-aws-hacks-in-just-30-minutes-boost-your-developer-productivity) - [Progressive Delivery in Kubernetes](https://www.wearedevelopers.com/videos/949-progressive-delivery-in-kubernetes) - [From Black Box to Glass Box : Bedrock AgentCore Observability](https://www.wearedevelopers.com/videos/2126-from-black-box-to-glass-box-bedrock-agentcore-observability) - [JavaScript? No. Java Scripts! - Scripting with Java](https://www.wearedevelopers.com/videos/2094-javascript-no-java-scripts-scripting-with-java) - [Leveraging Large Language Models for Legacy Code Translation: Challenges and Solutions](https://www.wearedevelopers.com/videos/1157-leveraging-large-language-models-for-legacy-code-translation-challenges-and-solutions) - [Intermediate Bitcoin Script](https://www.wearedevelopers.com/videos/25-intermediate-bitcoin-script) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)