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# Technical Suport Specialist (MANTL)

- **Company:** Alkami
- **Location:** United States (Remote available)
- **Experience:** Experienced
- **Salary:** $97,000.0 - $110,000.0
- **Contract:** Permanent contract
- **Skills:** Relational Databases, Programming Tools, PostgreSQL, Software Tools, Standard Sql, Zendesk
- **Published:** May 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=643e79d010f24e8a

## About the Role

Do you have experience in Customer inquiry handling?, * You have a passion for learning and developing.

 * You are energized by solving complex problems.
 * You communicate effectively both internally and externally.
 * You have a strong sense of urgency.
 * You are customer obsessed!

We Are Looking For:

 * 2+ years of technical support experience
 * Experience performing bug/incident investigation and impact/root cause analysis using relational database technologies such as PostgreSQL
 * Ability to write basic SQL e.g. insert, update
 * Excellent verbal and written communication skills, both internal and client-facing
 * Experience using browser console technologies such as Chrome dev tools
 * A true problem solver that uses broad thinking to strategically develop solutions
 * Ability to learn and understand complex software tools
 * Familiarity with Zendesk



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