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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Field Implementation Manager - **Company:** Rehrig Pacific Company - **Location:** Pleasant Prairie, WI, United States (Remote available) - **Contract:** Permanent contract - **Skills:** Databases, Global Positioning Systems (GPS), Radio-Frequency Identification, Web Applications - **Published:** August 2, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0ea5e696af48a246 ## About the Role * Bachelor's degree preferred, or equivalent relevant work experience in engineering, development, or technical sales. * Demonstrated project/implementation management experience in customer-facing environments. * Strong analytical, communication, and facilitation skills; comfortable leading training for groups with varied backgrounds. * Technical aptitude with RFID, GPS, barcode, mobile/web applications, and databases. * Ability to work independently while meeting shared delivery commitments and escalating issues appropriately. * May require lifting/moving product and hardware (pallets, crates, RFID hardware) during installation activities. * Willingness to travel by airplane approximately 50% of the time. ## Description The purpose of this role is to execute successful customer deployments of Rehrig Pacific's Vision technology solutions by owning the in-field delivery of implementation plans, installation readiness, and end-user enablement. This role is accountable for driving on-time, high-quality go-lives and for enabling customer adoption through training, change enablement, and post-deployment check-ins within the defined implementation scope. The role partners closely with Sales, Solutions Engineering, Technical Support, Category, and Development to ensure deployments reflect product intent and customer requirements-while using structured escalation to resolve risks that could impact customer experience., * Execute implementation plans for Vision software and hardware that deliver a complete go-live aligned to contracted scope, timeline, and customer readiness. * Coordinate site readiness, installation activities, and customer scheduling to ensure safe, efficient field execution and minimal disruption to customer operations. * Identify and escalate deployment risks (technical, operational, timeline, stakeholder) to the appropriate owner (Sales, Technical Support, Solutions Engineering, or Product) to prevent customer impact. Customer Enablement & Adoption (Within Implementation Scope) * Deliver role-based training and enablement that equips customer users and leaders to use Vision effectively at go-live and through initial stabilization. * Drive early adoption by reinforcing standard workflows, addressing usage barriers, and completing defined post-go-live check-ins. * Transition customers to the appropriate ongoing support pathway after stabilization (Support Services / Technical Support), ensuring clear hand-offs and documented customer context. Customer Feedback Capture & Internal Coordination * Capture and synthesize customer feedback and field learnings into clear recommendations for improvements (process, training, documentation, product defects) and route to the correct team. * Collaborate with cross-functional partners (Technical Support, Solutions Engineering, Sales, Category, Development) to ensure consistent delivery standards and customer communication. Operational Discipline & Documentation * Create, maintain, and improve implementation tools and documentation (questionnaires, checklists, internal guides, training materials) to improve repeatability and quality. * Maintain accurate implementation plans, task completion, and customer status updates in standard planning tools (e.g., Team Planner) to support forecasting and resource planning. * Produce customer-facing self-service content (e.g., product overviews, "how-to" materials) as part of improving adoption and reducing avoidable support needs. ## Related Videos - [Generate AI in the Browser with Chrome AI - Raymond Camden](https://www.wearedevelopers.com/videos/1770-generate-ai-in-the-browser-with-chrome-ai-raymond-camden) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [WebXR: Enabling Virtual and Augmented Reality on the Web](https://www.wearedevelopers.com/videos/965-webxr-enabling-virtual-and-augmented-reality-on-the-web) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [A guide for effective talent acquisition and sustainable integration of international employees](https://www.wearedevelopers.com/videos/1081-a-guide-for-effective-talent-acquisition-and-sustainable-integration-of-international-employees) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)