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# Technology Support Specialist

- **Company:** The University of North Carolina
- **Location:** Chapel Hill, NC, United States
- **Experience:** Experienced
- **Salary:** $58,240.0
- **Contract:** Temporary contract
- **Skills:** Computer Engineering, Learning Management Systems, Drupal, Payment Systems, Moodle, Payment Service Provider, Information Technology, Zendesk, User Accounts
- **Published:** August 26, 2026
- **Apply:** https://unc.peopleadmin.com/postings/324486/pre_apply

## About the Role

Associate's degree in Computer Information Technology, Computer Technology Integration; Networking Technology, or related areas and two years of experience in the Information Technology field related to the position's role; or a

 - Bachelor's degree from an appropriately accredited institution and three years of experience in the Information Technology Field related to the position's role, or a
 - Bachelor's degree in Computer Science, Computer Engineering, Math or Engineering from an appropriately accredited institution and one year of experience in the Information Technology Field related to the position's role; or an equivalent combination of education and experience.
 - Journey level requires an additional one year of experience.
 - Advanced level requires an additional two years of experience.
Management Preferences
Experience with Drupal/Drupal Commerce.
Experience with Moodle or another LMS.
Experience supporting online learning environments.
Experience creating or maintaining knowledge-base documentation.
CompTIA A+, or other relevant technical training.

## Description

The IT Support Specialist provides technical support for the NC Certified Peer Support Specialist (NCCPSS) Program within the UNC School of Social Work. This position serves as a primary point of contact for users navigating the certification application, online payment, and online training processes. The position will oversee approval of job and training posts appropriate for Certified Peer Support Specialist., Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

Optional and Required Documents

Required Documents

 1. Curriculum Vitae / Resume

Optional Documents

 1. Cover Letter


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