> Markdown version of [/jobs/ext/2608848-it-support-technician-i](https://www.wearedevelopers.com/jobs/ext/2608848-it-support-technician-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Technician I

- **Company:** Teknor Apex Company
- **Location:** Brownsville, TN, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Data Integrity, Computer Equipment, Information Technology
- **Published:** August 25, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=cc00586dea0951a5

## About the Role

* Associate degree with additional certifications or BS degree in Information Technology
 * Position requires between 2-3 years of PC experience.
 * Work requires the application of a variety of procedures, policies, and/or precedents used in combination. Frequently, the application of multiple, technical activities are employed; thus, analytic ability and inductive thinking are required.
 * Ability to lift, carry, move computer equipment (i.e., monitors, printers, CPU's etc) on a daily basis, at times requires walking, reaching, bending and crawling into tight spaces.

Physical Requirements:

 * Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
 * Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
 * Must be able to lift and carry up to 50 lbs
 * Must be able to talk, listen and speak clearly on telephone

## Description

Responsible for technical support to users. Identifies and resolves hardware, software and operator problems, makes minor repairs or calls vendors to supply the products and/or service necessary to support the user.

 * Installs new PCs with necessary software for the users or upgrades existing computers and/or software.
 * Provides ongoing support to the user community both onsite and remote i.e., troubleshooting hardware and software problems.
 * Interacts with vendors on the subject of computer equipment for service and repair and tracks status of equipment being serviced.
 * Participate in rotational 24x7 help-desk support.
 * Works in conjunction with other areas to diagnose and resolve issues.
 * Handles set-up and disconnect of IT equipment for intra-office moves
 * Provides basic systems training to new users
 * Ensures confidentiality and data integrity at all times while working on systems.
 * Has a working knowledge of CCTV systems and implementation.
 * Has a working knowledge of telephone systems and troubleshooting.
 * Performs additional duties and responsibilities as assigned.


## Related Videos

- [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance)
- [Contract Testing with MCP: Building Self-Describing, Self-Testing APIs](https://www.wearedevelopers.com/videos/100040-contract-testing-with-mcp-building-self-describing-self-testing-apis)
- [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post)
- [Startup Presentation: StorX - Future of Cloud Storage](https://www.wearedevelopers.com/videos/1176-startup-presentation-storx-future-of-cloud-storage)
- [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company)
- [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green)

## Related Articles

- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)
- [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)