> Markdown version of [/jobs/ext/2608883-technology-support-specialist](https://www.wearedevelopers.com/jobs/ext/2608883-technology-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Technology Support Specialist

- **Company:** Rutherford County Library System
- **Location:** Smyrna, TN, United States
- **Contract:** Permanent contract
- **Skills:** Backup Devices, Spreadsheets, Computer Networks, Databases, Computer Literacy, Text Processing, Networking Hardware, Peripherals, Computer Equipment, Information Technology
- **Published:** August 25, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e2673b1c7ab3dbe5

## About the Role

* Graduation from an accredited college or university with an Associate's Degree or above and minimum of 2 years recent technology-related experience or an equivalent combination of education and experience.
 * Working knowledge of computers, both hardware and software, and other related technology.
 * Knowledge of computer networking concepts and applications.
 * Skill in communicating effectively, both verbally and in writing; strong analytical and problem-solving skills; skill in developing staff procedures and guidelines; skill in interpreting statistical data, formulating recommendations and writing reports; skill in coordinating multiple projects simultaneously; skill in organizing, compiling, and recording information accurately; skill in utilizing word processing, database, and/or spreadsheet software packages.
 * Possess a valid Tennessee Driver's License or ID.
 * Scheduling flexibility required, but a regular schedule of hours, including nights and weekends, with occasional exceptions, is possible. This position is classified as Full Time or Part-Time Non-Exempt for the Fair Labor Standards Act.

## Description

Under the direction of the RCLS Information Technology Manager, the Technology Support Specialist will perform a variety of technical duties primarily concerning the operation of the library computer system, website, and social media outlets. This position is responsible for installation, preventative maintenance, and minor repair of all computers and their peripherals, and miscellaneous office equipment. In addition, the position performs on-call computer help desk duties for library staff and patrons involving computer hardware, applications, and office equipment., * Handles day-to-day installation, maintenance, minor repair, and troubleshooting of the library's network hardware and software, peripherals, office equipment, and other technology-related areas for both staff and patrons' computers.

 * Assists with implementation and maintains network and workstation stability, security, and performance.
 * Performs computer system diagnostics, maintenance, and backup routines.
 * Maintains records and instructions for hardware and software upgrades of each computer.
 * Performs help desk duties for staff and patrons.
 * Remains aware of emerging technologies. Trains staff on new software and technologies.
 * Attends meetings and serves on committees, as requested.
 * Performs related duties as assigned.


## Related Videos

- [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases)
- [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets)
- [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)
- [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers)
- [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky)

## Related Articles

- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)
- [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)