> Markdown version of [/jobs/ext/2610784-security-operations-center-soc-team-member](https://www.wearedevelopers.com/jobs/ext/2610784-security-operations-center-soc-team-member). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Security Operations Center (SOC) Team Member - **Company:** Circle K Stores Inc. - **Location:** Columbus, IN, United States - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office - **Published:** August 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=2add88398def0ac6 ## About the Role The Security Operations Center (SOC) Team Member supports 24/7 monitoring and response operations for Circle K stores across multiple divisions. This role is responsible for real-time alarm monitoring, incident response, dispatch coordination, and remote troubleshooting of security systems. You will play a critical role in protecting store employees, assets, and operations by responding quickly and accurately to security events. This position operates in a fast-paced, high-volume environment and requires strong attention to detail, sound judgment, and the ability to remain calm under pressure while strictly following established procedures. This role offers hands-on experience with enterprise-level alarm monitoring, video surveillance, and incident management systems, with opportunities for growth and advancement. Ability to work different shifts if needed and this position is a shift position., * Experience in a SOC, alarm monitoring, or related field preferred (strong entry-level candidates will be trained) * Experience with alarm platforms (Micro Key, SIMs, DICE or similar) preferred * Familiarity with CCTV systems (3xLogic, Hikvision) and access control systems is a plus * Strong troubleshooting and problem-solving skills * Ability to manage multiple tasks in a high-volume environment * Strong attention to detail and decision-making accuracy * Ability to strictly follow procedures without deviation * Excellent verbal and written communication skills * Proficiency in Microsoft Office (Word, Excel, Outlook) * Must be able to work assigned shifts in a 24/7 environment (nights, weekends, holidays), In English In Spanish ## Description * Monitor and respond to security alarms including robbery, burglary, panic, and system trouble signals * Prioritize alarms based on severity (P1 vs. non-P1) and follow defined response procedures * Dispatch law enforcement, fire departments, and service vendors as required * Monitor live and recorded CCTV video using enterprise surveillance systems * Perform remote troubleshooting for alarm panels, cameras, DVRs/NVRs, and access control systems * Support store personnel via phone and email with security-related issues * Document incidents accurately and maintain detailed records in security systems * Monitor and manage access control systems, including user access and event review * Maintain and update subscriber, site, and system records * Follow Standard Operating Procedures (SOPs) and escalation protocols without deviation * Communicate effectively with internal teams to ensure continuity of operations, * Responds to alarms quickly, accurately, and consistently * Follows SOPs without shortcuts or deviations * Maintains composure during critical or high-volume situations * Communicates clearly and professionally with stores and first responders * Produces accurate, detailed incident reports * Contributes to a reliable, high-performing SOC team PHYSICAL DEMANDS * Ability to sit and monitor systems for extended periods * Frequent use of computers, phones, and monitoring equipment * Occasional lifting up to 40 lbs ADDITIONAL NOTES * Experience in multi-site retail or high-volume monitoring environments is a strong plus * This is a fast-paced, high-responsibility role directly impacting store safety and operations * Job duties may evolve based on operational needs ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [DevSecOps culture](https://www.wearedevelopers.com/videos/783-devsecops-culture) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) ## Related Articles - [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette) - [Events like RSAC Get You CISOs. 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