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# Senior Technical Analyst

- **Company:** CYNET SYSTEMS INC.
- **Location:** West Point, PA, United States
- **Experience:** Expert
- **Salary:** $114,400.0 - $124,800.0
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Confluence, JIRA, Data Systems, Systems Development Life Cycle, Test Scripts, GXP, Servicenow
- **Published:** August 11, 2026
- **Apply:** https://www.careerjet.com/jobad/usb07f06593cbf075938d650dbfb14bea8

## About the Role

* 5+ years of experience configuring and supporting Agilent OpenLAB CDS 2.x platforms, including troubleshooting instrument & software connection issues.
 * Direct experience with Microsoft & AWS products, services, infrastructure.
 * Strong understanding of supporting chromatography data systems with 400+ users and instruments in a pharmaceutical R&D space (GxP & non-GxP).
 * Demonstrated supervisory experience of small teams.
 * Proven experience with upgrading chromatography data systems in a regulated environment.
 * Experience developing IQ/OQ test cases and supporting testers through UAT.
 * Excellent written and verbal communication skills - able to explain technical configuration decisions to both technical and non-technical audiences.
 * Ability to travel to Rahway and/or West Point, as necessary, for on-site efforts.

## Description

* Assist technical lead with OL:CDS platform architecture design.
 * Request and configure AWS cloud resources for OL:CDS platform architecture and business work flow requirements.
 * Manage daily/weekly activities of the OL:CDS deployment resources.
 * Primary point of contact and technical support for the OL:CDS deployment resources (Acronis PC image build and use for AIC PCs, AIC deployment troubleshooting, and instrument connection troubleshooting).
 * Coordination of activities with project core team to ensure AIC's are deployable according to lab migration plan.
 * Responsible for authoring/execution of all requirement test scripts and SDLC documentation is completed.
 * Interact with project core and extended teams, attending meetings as necessary.

Nice to Have:

 * Proven success producing IQ/OQ documentation and training materials, conducting 1:1 and group training sessions.
 * Previous experience using Confluence, JIRA, Xray/Vera, and ServiceNow.


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