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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Interoperability Implementation Manager - **Company:** Vatica Health - **Location:** United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), System Configuration, Data Integration, Data Retrieval, Electronic Data Interchange (EDI), Medical Software, Interoperability, Systems Integration, Test Data, Fast Healthcare Interoperability Resources, Health Level Seven International - **Published:** August 4, 2026 - **Apply:** https://apply.workable.com/vatica-health/j/80E1CA2766 ## About the Role * Bachelor's degree in a related field * 3+ years implementing complex healthcare software with provider practices * 3+ years implementing integration technology (e.g. Smart-on-FHIR apps, HL7/FHIR services) * Clear understanding of provider workflows, risk adjustment, and quality of care * Excellent project management and cross-functional coordination skills * Excellent communication and expectation-setting skills with internal and external stakeholders, including technical and non-technical topics * Proficient with technical integration products and concepts (APIs, data feeds, EMR config) * Ability to communicate clearly and effectively with project stakeholders and leadership, including a variety of EMR integration and interoperability related topics and technologies * Ability to manage multiple concurrent implementations * High ownership mindset and bias toward hands-on execution Competencies: Communicates Effectively * Exchanging ideas, knowledge, and data so that the message is received and understood with clarity and purpose. * Leverages emotional intelligence to adapt to the emotions and intentions of others. Instills Trust, Demonstrates Self-awareness & Interpersonal Savvy * Builds trust by following through on commitments and leading with integrity and authenticity. * Leverages self-awareness to seek feedback from others and reacts positively to constructive criticism. * Understands and responds to the emotions and behaviors of others. Situational Adaptability & Flexibility * Adapts approach in real time to respond to different situations. * Thinks quickly and readily adapts behavior in the moment. * High level of versatility. Plans and Aligns, Resourcefulness * Plans and prioritizes work to meet the goals of the business. ## Description The Interoperability Implementation Manager is a key role responsible for ensuring successful EMR integrations with provider practices, including data exchange services (e.g. HL7/FHIR, Proprietary EMR APIs, CCDAs) and user-facing applications embedded within the EMR workflow. This role focuses on turning technical EMR integration requirements into smooth, well-coordinated implementations that enable providers to efficiently and confidently adopt our data integration and interoperability products. This role works closely with Client Success, Clinical Operations, Product, Engineering, and third-party EMR partners to plan and deliver implementations on time with high quality outcomes. This role combines project management, provider-facing communication, and tech savvy coordination, ownership, and bias for action to achieve project goals. Responsibilities: * Lead and actively participate in meetings with client/provider organization leadership, and internal teams, driving customer EMR integration implementations from planning through go-live and beyond, including SMART-on-FHIR applications, data integration services (HL7/FHIR, proprietary APIs), CCDA based data retrieval, and other EMR interoperability technologies * Serve as primary point of contact with accountability for provider EMR integration success * Partner with Customer Success team during pre-implementation scoping, planning, and readiness assessments (e.g. security questionnaires, IT resource allocation, governance) * Partner with Clinical Operations and Customer Success teams to align technical EMR integration implementation with other provider onboarding tasks * Manage the administrative backbone of implementation projects: taking detailed notes, tracking action items, timelines, decisions, entering and managing data into systems * Coordinate client teams and third-party partners (e.g., Epic, athena, Redox) * Engage in cross-team collaboration, investigation, and issue resolution * Manage project timelines, milestones, and delivery commitments * Execute implementation and support tasks such as administrative set up, test data setup, system configuration, product demonstrations and training, issue investigation, and active problem solving * Facilitate comprehensive testing in coordination with the full implementation team, including functional feature tests, comprehensive UAT, and production migration validation * Troubleshoot issues and identify solutions, in collaboration with team colleagues * Partner with Support Engineers on technical execution and support needs, including monitoring integration health and reporting applicable metrics * Utilize standardized processes, templates, and self-service tools to scale efficiently * Identify and escalate risks, blockers, and dependencies * Accountable for communicating reliable and accurate project updates and related statuses to all project stakeholders and internal leadership, * Breaks down objectives into plans and actions to achieve significant milestones. * Anticipates and readily adjusts plans. * Maintains organization of resources to support efficiency. * Leverages emotional intelligence to influence positive results. Balances Stakeholders & Manages Conflict * Anticipating and balancing the needs of multiple stakeholders and multiple projects. * Highly prepared and knowledgeable about expectations. * Delivers fair and flexible response to stakeholder needs. * Handling conflict situations to resolve effectively and professionally. * Applies fair decision-making to balance competing interests mediating any points of abrasion. Collaborates * Identifies and builds partnerships to meet shared goals. * Readily partners with others to meet objectives and shares credit for contributions. ## Related Videos - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [Dirty Tests And How To Clean Them](https://www.wearedevelopers.com/videos/515-dirty-tests-and-how-to-clean-them) - [Building a Friendly Kotlin SDK to Connect to JetBrains Space](https://www.wearedevelopers.com/videos/128-building-a-friendly-kotlin-sdk-to-connect-to-jetbrains-space) - [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments) - [Flexibility is Key: Unlocking the Advantages of Versatile Software Solutions for Strategic Innovatio](https://www.wearedevelopers.com/videos/1943-flexibility-is-key-unlocking-the-advantages-of-versatile-software-solutions-for-strategic-innovatio) - [Stop Guessing, Start Measuring: Evaluating RAG Systems with Synthetic Test Data](https://www.wearedevelopers.com/videos/1982-stop-guessing-start-measuring-evaluating-rag-systems-with-synthetic-test-data) ## Related Articles - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [5 Step Guide to Managing New Job Expectations](https://www.wearedevelopers.com/magazine/343-5-step-guide-to-managing-new-job-expectations) - [Top Characteristics of a Software Engineer](https://www.wearedevelopers.com/magazine/166-top-characteristics-of-a-software-engineer)