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# Helpdesk Technician

- **Company:** Manpower
- **Location:** Augusta, ME, United States
- **Experience:** Experienced
- **Salary:** $49,920.0 - $52,000.0
- **Contract:** Temporary contract
- **Skills:** Desktop Computing, IBM Mainframe, Software Troubleshooting
- **Published:** May 23, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a6e0b7fe5d0d1804

## About the Role

Do you have experience in Software installation?, * 2-3 years of recent desktop support experience

 * Experience with IBM mainframe and standard hardware/software troubleshooting
 * Excellent communication skills and ability to work effectively with users remotely
 * Degree in a related field preferred

## Description

* Providing desktop computer support, including remote troubleshooting and issue resolution
 * Installing application updates and resolving operating system update failures
 * Uninstalling, repairing, and updating software and operating systems
 * Removing unsupported or vulnerable software from user systems
 * Documenting all work for quality standards and future reference


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