> Markdown version of [/jobs/ext/2612948-partner-success-implementation-engineer](https://www.wearedevelopers.com/jobs/ext/2612948-partner-success-implementation-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Partner Success Implementation Engineer - **Company:** NICE Ltd. - **Location:** Hoboken, NJ, United States - **Experience:** Experienced - **Salary:** $62,400.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Software as a Service, Systems Integration, Delivery Pipeline - **Published:** August 4, 2026 - **Apply:** https://www.jofdav.com/jobs/59108925-partner-success-implementation-engineer ## About the Role * 3-5 years of experience in implementation engineering, solutions engineering, technical support, or a related technical customer facing role. * Strong troubleshooting skills with the ability to diagnose complex technical issues. * Experience with system integrations, APIs, configuration, or deployment workflows. * Excellent communication skills, with the ability to translate technical concepts for non-technical stakeholders. * Ability to travel up to 20% regional travel; some international travel may be necessary to meet with partners, attend business reviews, and support regional initiatives. You will have an advantage if you also have: * Experience partnering with channel or reseller organizations * Experience in a global technology or SaaS organization. * Deep knowledge of global partner ecosystems or channel/alliances strategy ## Description At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? The Partner Success Implementation Engineer is a key technical resource supporting partners throughout implementation, readiness, and ongoing product adoption. This role provides technical expertise, enhancement advocacy, and hands-on support for partner customers, ensuring they are fully enabled to deploy, configure, and optimize the platform. The Implementation Engineer works closely with Partner Success Managers and Technical Account Management (TAMs) teams, serving as a technical liaison and sharing best practices across the partner ecosystem. How will you make an impact Technical Advocacy & Product Support * Provide technical guidance, troubleshooting, and product expertise to partner customers following readiness. * Advocate for product enhancements, escalating partner needs and collaborating with internal teams to ensure strong partner experience. * Deliver responsive, high-quality support to help partners resolve issues efficiently and maintain strong platform performance. Implementation Support * Provide hands-on technical implementation support for new partner customers, including configuration, integrations, deployment, and onboarding activities. * Ensure partners understand best practices for setup, customization, and long-term scalability. * Support the transition from implementation to steady-state support as partners become fully operational. Cross-Functional Collaboration * Serve as a liaison with the Technical Account Management (TAM) organization, ensuring seamless alignment with teams that support end-user customers. * Collaborate closely with Partner Success Managers to understand partner goals and technical requirements. * Communicate technical updates, product changes, and important insights across partner-facing teams. Knowledge Sharing & Best Practices * Share best practices, technical lessons learned, and insights across partner accounts to elevate partner performance and consistency. * Contribute to documentation, training materials, and enablement content to support scalable partner readiness. * Participate in internal knowledge-sharing sessions to strengthen the technical skillset of the broader Partner Success organization ## Related Videos - [How will artificial intelligence change the future of software testing?](https://www.wearedevelopers.com/videos/85-how-will-artificial-intelligence-change-the-future-of-software-testing) - [AI Agents & Agentic AI](https://www.wearedevelopers.com/videos/2017-ai-agents-agentic-ai) - [Beyond the Hype: Building Trustworthy and Reliable LLM Applications with Guardrails](https://www.wearedevelopers.com/videos/1594-beyond-the-hype-building-trustworthy-and-reliable-llm-applications-with-guardrails) - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Your next 10x engineer isn't in your city. Refactor accordingly.](https://www.wearedevelopers.com/videos/100103-your-next-10x-engineer-isn-t-in-your-city-refactor-accordingly) ## Related Articles - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Why and How to Sponsor Developer Events](https://www.wearedevelopers.com/magazine/686-why-and-how-to-sponsor-developer-events)