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# IT Specialist

- **Company:** LAUKOA, LLC
- **Location:** New London, CT, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Amazon Web Services, Apple Mac Systems, Microsoft Azure, Software as a Service, Cloud Computing, Virtual Private Networks (VPN), Network Architecture, Data Streaming, Virtual Local Area Networks, Wi-Fi Technology, Information Technology, Gsuite
- **Published:** August 21, 2026
- **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18026769?backUrl=%2Fcareer%2F18026769%2FIt-Specialist-Connecticut-Middletown

## About the Role

Bachelor degree in computer science, information technology, or a related field.
*
Three to six years of systems-administration or technical-support experience; museum, library, gallery, public-attraction, or other high-uptime experience is preferred.
*
An industry-standard certification such as CompTIA A+, Network+, or Security+.
*
Proficiency supporting Windows and macOS environments, network infrastructure, cybersecurity controls, cloud/SaaS platforms, and varied end-user and AV-adjacent hardware.

Preferred Qualifications
*
AWS, Azure, Google Workspace Administration, digital-asset-management, disaster-recovery, or high-availability public Wi-Fi experience.
*
AV integration experience, including multi-screen video, interactive touch tables, theater systems, or digital signage.
*
Ability to communicate technical risks and operating instructions clearly to non-technical staff and volunteers.

## Description

The IT Specialist supports authorized museum information technology, gallery and theater systems, public-facing connectivity, and digital infrastructure. The role maintains reliable, secure, high-uptime systems within the Contractor's assigned scope and follows Coast Guard cybersecurity, access-control, and approval requirements., *
Monitor and maintain assigned internal and public networks, including VLAN, VPN, Wi-Fi, workstation, and approved cloud/hybrid systems support.
*
Perform approved backup, restoration, data-protection, hardware-maintenance, and incident-support tasks within delegated authority.
*
Process and track authorized account, permission, onboarding, and off-boarding requests through Government-approved procedures; do not grant access outside delegated authority.
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Provide technical support for gallery, theater, presentation, streaming, lighting-control, and approved museum-event systems.
*
Work with the AV Media Specialist and Exhibits Maintenance Technician to sustain digital displays, sensors, interactive components, and high-bandwidth media distribution.
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Maintain the visitor Wi-Fi experience while preserving required separation from protected internal resources.


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